Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
This is so good!
on February 23, 2024
Posted by: leeakara
[This review was collected as part of a promotion.] I love this bud. It meets all my expectations. The noise canceling work really well. I enjoy it alot. It's good for me everytime I go for working out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent sound
on February 23, 2024
Posted by: Showtime
[This review was collected as part of a promotion.] I listen to music and watch videos with them. The sound is amazing. Especially when you have 360 on and move your head where ever the music or sound is coming from that's where it stays.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buds2Pro review
on February 23, 2024
Posted by: Verified
[This review was collected as part of a promotion.] I have been using the Samsung Galaxy Buds 2 Pro for a while now and I am very impressed by their sound quality and noise cancellation. They deliver clear and rich sound with full 24-bit audio, which makes a big difference when listening to music or watching movies. They also have intelligent ANC that blocks out unwanted noise and lets me focus on what I want to hear. The Galaxy Buds 2 Pro are also very comfortable and secure in my ears, thanks to their sleek design and various ear tips. They have a long battery life, a water-resistant build, a gaming mode, wireless charging support, and more. They are the best wireless earbuds I have ever used and I would recommend them to anyone who values high-quality sound and noise cancellation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Buds Pro 2
on February 24, 2024
Posted by: Ldubz1776
[This review was collected as part of a promotion.] I want sure that they would fit well and/or be comfortable to wear., but I was so pleasantly surprised. They're great and the noise canceling feature works amazing. The 360 audio is really cool too. I've of my favorite features is the voice detection when you're listening to music. When someone speaks or even you yourself, the volume is automatically lowered so you can hear and speak to someone. A short time after no voices are detected anymore, they automatically resume at the original volume.
The only negative I have so far is that sometimes the left ear bud will have a static feedback that plays for no apparent reason. From what I could find, it's a common issue. Wish samsung would address the issue. They will warranty them but there are no service centers within 4 hours of me. This is frustrating as they want me to send it in (yes, only send the left ear bud in.
Other than that issue, I love these!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung bubs
on February 24, 2024
Posted by: Patty99
[This review was collected as part of a promotion.] I brought these when I got my new phone. I have to say I like these better then my older Galaxy bublive. This pair is easier to connect and most of all stays in your ears with out hurting you to wear them. I do like the fit and feel of these plus purple matches my galaxy s23 ultra cell phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic product
on February 24, 2024
Posted by: GalaxyBeast
[This review was collected as part of a promotion.] I use these daily for work and pleasure. These are the 3rd set of galaxy buds that I have purchased, from voice clarity to music the sound and features of these buds are the best yet. Ambient mode and active noise cancelling are Amazing. They stay in the ears really well and are comfortable for all day usage. Bass and music clarity will impress even the audiophiles along with the asthetics and build quality these are second to none. The Matte Bora purple look amazing ,don't hesitate just buy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Awesome sound, but very sensitive at touch
on February 24, 2024
Posted by: Roxy75
[This review was collected as part of a promotion.] The batteries doesn't last as long and very sensitive when you tap them. I have been on a phone call and hang out by mistake just trying to reposition the buds. The sound though is awesome.
Value
3
Response from Samsung USBy Social Commerce, February 26, 2024
Hi there Roxy75, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are happy to hear you enjoy the audio quality of your device. We have provided a link to an article to help with the fit of your device for security. You can work with the additional ear tips as well to help with the security of the fit. With regards to the battery life of your device, using the ANC feature will use more battery than the Ambient Sound feature will. If you believe the battery of your device is not operating as intended, we have provided a link to the Samsung Support Team below to help troubleshoot and review options for resolution. We have also included a link to the full device manual if you decide you would like to disable the touch settings to help prevent accidental hang ups during calls and other interruptions. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Great Sound, App!
on February 24, 2024
Posted by: AdmT1990
[This review was collected as part of a promotion.] This is my 1st set of buds and I am extremely pleased with sound, and voice detect on ambient setting.
My only slight complaint Is the ear bud fit. With the largest ear plug insert, I can -with some twisting -sometimes get a "good fit" on the fit test.
My only slight complaint Is the ear bud fit. With the largest ear plug insert, I can -with some twisting -sometimes get a "good fit" on the fit test.
Value
4
Written by a customer while visiting Samsung US