Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Great quality
on February 12, 2024
Posted by: Want2win
[This review was collected as part of a promotion.] I recently purchased the Samsung Galaxy Buds2 Pro and was blown away by the exceptional sound quality and impressive active noise cancellation. The buds are comfortable to wear and the touch controls are intuitive. I also appreciated the additional features like 360 audio and seamless integration with my Samsung phone. The battery life is solid, and the charging case provides a convenient boost. Overall, I highly recommend the Galaxy Buds2 Pro to anyone looking for top-notch wireless earbuds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to use, decent audio, great battery life.
on February 12, 2024
Posted by: Anine9
[This review was collected as part of a promotion.] I use these frequently even though I own a set of high end ear buds that sound much nicer. These are convenient, fit well in my ear and the battery lasts several hours. A must have.
Value
4
Response from Samsung USBy R&R Team, December 19, 2024
Thank you so much for sharing your feedback with us, Anine! We're delighted to see that you frequently use the Galaxy Buds2 Pro, even with your other earbuds. It’s great to know that you appreciate their convenient design and comfortable fit. Many users love the premium sound quality and long-lasting battery life that keep them connected for hours, whether at work or during workouts. Your experience truly captures the essence of what we aimed to achieve with the Buds2 Pro. We hope they continue to enhance your daily activities and provide you with an exceptional audio experience! If you have any questions or need assistance, feel free to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great Earbuds
on February 12, 2024
Posted by: Alkerione
[This review was collected as part of a promotion.] Got these at a discounted price around Christmas time. Been using them for 1 year now and they still work great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect!
on February 13, 2024
Posted by: InfaMender
[This review was collected as part of a promotion.] The Buds 2 pro have outstanding sound, and I do love the lighter design change from the first gen.
While the aesthetics and crisp sound are fantastic, it falls slightly short for me in just a few small ways:
1. Fit: They do tend to slip out when working out, namely with cardio. I'd love to see the wing tip design of the FE make it to the next generation of pro models.
2. Ecosystem: Id love for these to do more seamless changing between other Galaxy devices.
Outside these two items, I highly recommend them to any audiophile using an Android phone or Samsung Galaxy product.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Buds Yet!
on February 13, 2024
Posted by: LedfordServices
[This review was collected as part of a promotion.] I am hard of hearing and work in a loud office environment. My Buds 2 Pro work seemlessly throughout the day whether I have one or both in. I am able to take calls while communicating with technicians in the field and without charging them throughout the day. They fit in my ears without causing discomfort and now with the hearing boost feature they automatically mute other sounds so I can communicate with co-workers in the office without removing them. Buds 2 Pro are so good I've ordered a second pair. Thanks, Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Superb Noise Cancelation
on February 13, 2024
Posted by: KoolPal
[This review was collected as part of a promotion.] "I have upgraded to these earbuds to replace my old ones, and they've exceeded all my expectations. They've truly impressed me. As someone who needs ample concentration time, I can't stand distractions, but with these earbuds Galaxy Buds2 Pro, their noise cancellation is top-notch. Whether I'm at work or traveling, they're my constant companion, effortlessly turning the roar of jet engines into a soothing background hum. I'm absolutely thrilled with them."
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sound base
on February 14, 2024
Posted by: Usher269
[This review was collected as part of a promotion.] I love this Samsung Bug 2 pro great. Sounds have base to it if it on my ears pretty good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is a great product, very useful.
on February 14, 2024
Posted by: Hidalgo04
[This review was collected as part of a promotion.] They have helped me a lot even at school with the ambient sound. I was able to hear the words better when I went on a trip. They helped me with the noise cancellation, it is the best
love samsumg products
Value
5
Written by a customer while visiting Samsung US