Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
3
Won't stay put
on February 9, 2024
Posted by: JS15978
[This review was collected as part of a promotion.] I find that this model does not stay in my ear very well. I have tried to use the different size cushions, but that hasn't really made a difference.
Value
3
Response from Samsung USBy Social Commerce, June 6, 2024
Hello JS15978, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We would be more than happy to help you in any way we can to have the secure fit you are looking for to have a truly uninterrupted listening experience. We have provided a link to an article below to help you with the optimal placement of your earbuds for the fit. You can also perform a fit test while wearing your earbuds and connected in the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if you continue to have this experience with your earbuds. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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Written by a customer while visiting Samsung US
Customer Rating
5
Awsome Earphones
on February 9, 2024
Posted by: DeadGambit
[This review was collected as part of a promotion.] They're comfortable and pair easily with any device. The noise cancelation is terrific and the audio is crisp. I love my Buds Pro 2!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall Great Earbuds
on February 9, 2024
Posted by: GreatEarbuds
[This review was collected as part of a promotion.] These are the best earbuds I've had, hands down. They have a great range of sound dynamic, features and settings. The noise cancelling is great, the stereo setting is cool for movies and the tone adjustments are great to adjust to your personal hearing.
The only issue I have occasionally is that whatever I'm listening to will pause without my doing. When it happens, it'll keep happening every 30 secs. or so until I close the application, disconnect the earbuds, then restart them both.
That being said, I totally recommend them!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good ear buds with nice features
on February 10, 2024
Posted by: Sp4zc0r3
[This review was collected as part of a promotion.] Works pretty well with multiple devices, occasional bugs with TV or switching devices. I'd like to use it as a noise cancelation device but sometimes it blasts my ears when I use it for that purpose.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Buds2 Pro Review
on February 10, 2024
Posted by: Lovesamsung2024
[This review was collected as part of a promotion.] I use my Buds2 Pro literally everyday. I use them in the gym and during the day for work. They are comfortable, have great sound, and battery life. I do not see myself ever switching!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome sound quality
on February 10, 2024
Posted by: Diamonddog
[This review was collected as part of a promotion.] The best audio quality I have ever heard. Noise canceling is top notch. They beat the competition for sure.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The headphones has cool new features.
on February 10, 2024
Posted by: MrJrBoo
[This review was collected as part of a promotion.] I had recently upgraded my headphones to galaxy buds2 pro and was shocked when I put the buds in I was shocked when active noise cancelation kicked. Then I started talking and it automatically swapped away from active noise canceling so that I could clearly hear the person I was having a discussion with. Great features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Total Game Changer
on February 11, 2024
Posted by: numbrz
[This review was collected as part of a promotion.] i have never before found a pair of earbuds that fit my ear correctly. these surprised me in the best of ways. they are comfortable, I love the touch control features, the find my buds feature on my phone is super useful as I am incredibly clumsy, they're durable, and the noise canceling is excellent. love these so much. I can finally enjoy music on the go again.
Value
5
Written by a customer while visiting Samsung US