Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Great sound quality
on February 7, 2024
Posted by: Love2usesamsung
[This review was collected as part of a promotion.] Fits very well, use it all the time when training or running
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sounding buds.
on February 7, 2024
Posted by: COST2MUCH
[This review was collected as part of a promotion.] I enjoy the noise-canceling feature. I do wish they stay in your ear better. The older ones sure stayed in your ear better.
Nickname is required. Only alphanumeric characters are allowed.
This is always broken. ^^^^^
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These earbuds were a great purchase
on February 8, 2024
Posted by: Toad33
[This review was collected as part of a promotion.] I first bought these earbuds 1 year ago and since then, I have loved them. They are very comfortable and and aren't to big, the case is not as big as some earbuds are too. The noise cancelling is my favorite though, I turn it on during flights or noisy areas and it cuts them out completely. The noise quality is clear and loud and it's bass is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product, great sound 👍 👌
on February 8, 2024
Posted by: Chichi
[This review was collected as part of a promotion.] I use my buds pro 2 at work.
It help me keep working, while listening to music
It sounds are so great
I love my buds pro 2
It help me keep working, while listening to music
It sounds are so great
I love my buds pro 2
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
And waterproof too!
on February 8, 2024
Posted by: DMatB7
[This review was collected as part of a promotion.] I use these headphones every day for at least three hours... Sometimes all day. They have great sound for music but I mainly listen to audiobooks and podcasts. They're comfortable for all day wear, and with ambient sounds or noise canceling, perfect for any situation. I like these so much I bought a second pair so I always have one charged and ready to go.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature in a compact design
on February 8, 2024
Posted by: Frankym12
[This review was collected as part of a promotion.] Love the voice detect feature and noise canceling capabilities. Comfortable for all day use with rubber plugs for 3 ear sizes. The app functions great and location tracking is very accurate. Clear calls and great bass balance. Battery life is comparable to others of this size but the case charges them quickly and the case itself holds a charge long enough for all day use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing for the prize and size
on February 8, 2024
Posted by: Hotpanda89
[This review was collected as part of a promotion.] This buds are very confi, I use them every day for a long time and my ears never hurt, plus the sound is amazing and the battery is pretty good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung buds 2 pro
on February 8, 2024
Posted by: Kevinsamsunguser
[This review was collected as part of a promotion.] I have used these for over a year they are great sounding and comfy for me. Problems are that after lots of heavy use the ear buds look bad the matte finish is scratching away and they get very dirty and plugged up and hard to clean. More of a me issue but a con for me. 24bit sound is great bass hits good.
Value
3
Response from Samsung USBy Social Commerce, February 12, 2024
Hi there Kevinsamsunguser, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are thrilled to hear you are enjoying the audio quality and fit of your device. We have provided a link to help you clean your earbuds to keep them free from debris and enjoy the full audio experience. We also have available additional cases to protect the charging case of your device from accidental bumps and scrapes if you would like. Thank you for being a Samsung customer. -Elizabeth
How to clean your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00086123/
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How to clean your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00086123/
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smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US