Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
What's not to love about these buds!
on March 11, 2023
Posted by: Jevorr
[This review was collected as part of a promotion.] I've tried many wireless headbuds and so far the Buds2 Pro are my go to. The battery life is perfect if you are on your phone a lot. I use it for meetings, music, and videos all day and do not have to charge it until bedtime. Sound quality is crystal clear. If you have a Samsung device to connect it to it's even better. You can customize your settings which makes it very convenient.
Written by a customer while visiting Samsung US
Customer Rating
3
I wanted to love these
on March 11, 2023
Posted by: KathyL
[This review was collected as part of a promotion.] These earphones sound phenomenal and they're very easy to use. You almost feel like your at a concert the sound is so good. There's one problem. I can't keep them in my ears no matter what I do. They feel a little heavy to be able to stay in. I put them in exactly as they say and they fall out. I've tried seve1ral different ways and different ear tips and still they fall out. I feel if they were lighter, I wouldn't have the problem.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, March 14, 2023
Hi KathyL, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. If you haven't already, we do have available for this device, foam tips rather than silicone that may help you get a more secure fit with your device. We have also included a link to the Samsung Support Team who may be able to offer further assistance with your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Good sound quality, comfortable ear buds
on March 11, 2023
Posted by: PowerSpark
[This review was collected as part of a promotion.] These earbuds are comfortable to wear though and the lack of wire makes them much easier to handle (no more tangles!). They are very lightweight and come with 3 different sizes of silicone buds, so you can adjust them to fit your ears. I find they do occasionally move, though I can usually catch them before they fall out - I only ever use them when walking though, which will make them more likely to slip. They come in a handy, discreet charging case, which can be charged using a standard phone charger. The case displays a red, amber or green light when you close it after putting the buds in to show how much charge is left. I've been impressed by the buds' battery life - they can last many hours playing podcasts and taking calls. In order to sync the buds with your devices, you need to install the Samsung Wear app - this is quick to do and you are taken, step-by-step through setting up connections and learning the features of the buds.
Written by a customer while visiting Samsung US
Customer Rating
5
Better Than Expected
on March 12, 2023
Posted by: MNSamsungFan
[This review was collected as part of a promotion.] Though I have had Samsung washer & dryers, tvs, refrigerator, phone and buds, buds are just ad good as any others in the market.
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Bud Pro2
on March 12, 2023
Posted by: Rielycat1234
[This review was collected as part of a promotion.] Great headphones thus far. I barely can feel the buds in my ears, they don't hurt after extended use.
Written by a customer while visiting Samsung US
Customer Rating
5
Buds pro 2
on March 12, 2023
Posted by: 010sambo
[This review was collected as part of a promotion.] Really enjoyed my buds pro2.
the noise canceling feature is helpful and drowns out any foreign unwanted noise
the noise canceling feature is helpful and drowns out any foreign unwanted noise
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound
on March 12, 2023
Posted by: Loudmusicfan
[This review was collected as part of a promotion.] I use my buds for everything. Calls, music, streaming, videos, you name it. They fit perfectly, and the sound is unbeatable!
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic compared to my old buds
on March 12, 2023
Posted by: Rathbeats
[This review was collected as part of a promotion.] I use my buds for almost everything from music , gaming , streaming and with smart things I can switch to my speakers from my buds when I enter my house
Written by a customer while visiting Samsung US