Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Great product
on February 6, 2024
Posted by: TBKowa
[This review was collected as part of a promotion.] Enjoy the sound canceling and ambient options. Also really enjoy being able to find my head phones on my phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Average Earbuds with little noise canceling and lo
on February 6, 2024
Posted by: ReviewingNewbie
[This review was collected as part of a promotion.] Can't tell they have the high quality streaming advertised. Very difficult to keep in regardless of which tip I use.
Pro: Comfy fit, rich sound, strong ANC, clear calls, Samsung perks. BUT: Pricier, limited EQ, finicky touch, avg battery, loose fit for workouts.
Pro: Comfy fit, rich sound, strong ANC, clear calls, Samsung perks. BUT: Pricier, limited EQ, finicky touch, avg battery, loose fit for workouts.
Value
3
Response from Samsung USBy Social Commerce, February 8, 2024
Hello ReviewingNewbie, thank you for sharing your thoughts with us about your Samsung galaxy Buds2 Pro. We understand how important certain features are to your overall enjoyment with your device. We have provided a link below to an article to help ensure the placement of the buds is optimal for the security of the fit. We have also included a link to the full device manual to help with the audio profile settings and touch settings as well. Lastly, we have provided a link to the Samsung Support Team if you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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smsng.us/Twitter-Messages
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This products amazing features
on February 6, 2024
Posted by: Discoballplays
[This review was collected as part of a promotion.] The Galaxy Buds Pro 2 are a remarkable addition to Samsung's lineup, offering a plethora of features that elevate the listening experience. Here's why they stand out:
1. **Active Noise Cancellation (ANC)**: The Galaxy Buds Pro 2 provide excellent ANC, blocking out ambient noise effectively. Whether you're on a noisy commute or working in a bustling coffee shop, the ANC ensures an immersive listening experience.
2. **Sound Quality**: With custom-tuned drivers, these buds deliver impressive sound quality across various genres. From deep bass to crisp highs, the audio is well-balanced and enjoyable.
3. **Comfort and Fit**: Designed for comfort during extended wear, the Galaxy Buds Pro 2 feature a snug fit that stays secure even during vigorous activities. The ergonomic design ensures minimal discomfort, making them ideal for long listening sessions.
4. **Voice Pickup and Call Quality**: The integrated microphones and advanced signal processing technology ensure clear voice pickup, even in noisy environments. This results in crystal-clear call quality, allowing for seamless communication.
5. **Intelligent Features**: Equipped with intelligent features such as Auto Switch, these buds seamlessly transition between connected devices, ensuring a hassle-free user experience. Additionally, features like Ambient Sound allow users to stay aware of their surroundings without removing the buds.
6. **Battery Life and Charging**: The Galaxy Buds Pro 2 offer a respectable battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound quality!
on February 6, 2024
Posted by: SurfinByrd
[This review was collected as part of a promotion.] I swear these headphones are the only ones I'll ever go for! Truly stands apart from other brands from the quality and the noise reduction is just out of this world! I love the feature it has where you can start talking anytime and the earbuds will make it easier for you to hear a conversation going on, then when your done talking- it just goes right back to my audio book! There are tons of ways for total customization, you really do make it one with your ears lol. I can't wait for the next best upgrade you guys bring out !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best product I bought from Samsung I
on February 6, 2024
Posted by: Rasmel
[This review was collected as part of a promotion.] I use it for workout plus pair it for driving uber
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Gotta have it..
on February 6, 2024
Posted by: Samsunglover88
[This review was collected as part of a promotion.] I love my samsung buds pro 2.. I use them every day at work to down or the noise and the best part is when someone talks to me the immediately turn down to 20 percent volume for me to hear my surroundings. I don't know what is do without them. They fit perfectly. Other brands that I've tried don't even compare. Other brands aren't even worth the money. As where my galaxy buds are worth way more then I paid.
A complete must buy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Work great with my phone and tablet
on February 6, 2024
Posted by: Ranjanclandad
[This review was collected as part of a promotion.] I really enjoy the ear buds. The sound quality is great.
They connect easily and switch seamlessly between my S23 Ultra and my Galaxy Tab 8. I like that I can monitor the battery on my phone. I love that it tracks the case and each ear bud separately.
They connect easily and switch seamlessly between my S23 Ultra and my Galaxy Tab 8. I like that I can monitor the battery on my phone. I love that it tracks the case and each ear bud separately.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Look, Great Sound...
on February 6, 2024
Posted by: NYCsamsung
[This review was collected as part of a promotion.] I have been using my buds pro2 for sometime now. I usually only use one earbud, as I like to be aware of my surroundings. This not to say when I want to escape I don't wear both. When you have both buds in, the sound is so crisp and clear. You can really get into the music, podcast or books on audio without the outside noise. Definitely recommend these.
Very comfortable too, and comes with several ear flanges to find your best size.
Very comfortable too, and comes with several ear flanges to find your best size.
Value
5
Written by a customer while visiting Samsung US