Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Love this product specially noise canceling featur
on February 5, 2024
Posted by: Faisal
[This review was collected as part of a promotion.] So I have been using these buds for two weeks now, I am enjoying the sound quality, battery timing and noise canceling feature.
Great purchase
Great purchase
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound!
on February 5, 2024
Posted by: PDKinBH
[This review was collected as part of a promotion.] I use them for a little of everything. I use them at the gym, streaming on my phone, and even connect them to my TV when the husband is on the phone and talking too loud. The sound quality is fantastic, noise cancelling works great and the touch controls when using as a phone headset work great and are easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Low profile, easy to pair.
on February 5, 2024
Posted by: Bdbd76
[This review was collected as part of a promotion.] I use my earbuds all the time. I like that they're easy to pair with your Galaxy phone. The wireless charging for the case is very helpful also. They seem to be holding up really good and have a nice features like find my earbuds. It's best to remember to turn on the tracking feature so if you leave behind a bud it will notify you when the loses connection. I do wish that you could turn on ambient mode even if you're only wearing one earbud. I used to do that with my old earbuds so that I could hear everything around me but only have one in. You just have to be careful with the volume when you wear one earbud. I don't know that their worth full price for their sound quality but I have been able to find them on sale, which makes them more than worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect earbuds
on February 5, 2024
Posted by: Salem907
[This review was collected as part of a promotion.] It has it all. Don't look further. I think it got great sound, battery and size.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buds2 Pro
on February 5, 2024
Posted by: IveSV7
[This review was collected as part of a promotion.] I received the buds as a gift and I couldn't be more happier. Like the style, the sound, everything about them
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect, almost.
on February 5, 2024
Posted by: Chaplin8
[This review was collected as part of a promotion.] The buds 2 pro are almost perfect at doing anything they set out to do. Want to play some music? They sound great, want to make a phone call? Those sound great too, is it noisy outside? Turn on active noise cancelling. The buds are great in everything they set out to do, but perhaps
their biggest flaw is the software decisions. There's no real reason why the buds can't tell you the individual battery level of each bud, or why volume control with one hand is a no go when it supports features such as double tap earbud edge. The buds are near perfect but it's the small details holding them back.
their biggest flaw is the software decisions. There's no real reason why the buds can't tell you the individual battery level of each bud, or why volume control with one hand is a no go when it supports features such as double tap earbud edge. The buds are near perfect but it's the small details holding them back.
Value
4
Response from Samsung USBy R&R Team, December 18, 2024
Thank you for your feedback on the Galaxy Buds2 Pro, Chaplin8. We’re thrilled to see you appreciate their sound quality and ANC features. The Buds2 Pro is designed to be so comfortable that you can pop them in and forget they're there. They fit securely, making them ideal for any activity, whether you're working or working out. We continually strive to enhance our products based on user experiences, so your insights on the software features are invaluable. Stay tuned for updates and enhancements that may address these concerns! Your satisfaction is our priority, and we hope you continue to enjoy the incredible capabilities of the Galaxy Buds2 Pro. If you have any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
The best earbuds for Samsung phones
on February 5, 2024
Posted by: Timmo85
[This review was collected as part of a promotion.] This is the second set of Samsung earbuds I have purchased. The first set was the original Galaxy buds. Great sound quality in the first set, so upon hearing about the Samsung 2 pro buds I was definitely interested in the upgrade. And I was more than satisfied.
Galaxy buds pro 2 work seamlessly with my phone, an s22 ultra, the sound is incredible, and the fit is much more secure than the earlier version.
Very easy to customize a sound atmosphere with the accompanying app. The case is extremely compact. Only takes about an hour to charge the case fully and the case continues to charge the earbuds whenever they are inside. I could not be happier, and would recommend these to anyone, especially those with Galaxy phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
They work really well
on February 6, 2024
Posted by: Brodie
[This review was collected as part of a promotion.] Amazing buds except when the GPS won't update appropriately. They sound great and feel amazing, great battery life and usability.
Value
4
Response from Samsung USBy R&R Team, December 19, 2024
Thank you for your feedback on the Galaxy Buds2 Pro, Brodie! We’re thrilled to hear that you love the sound quality, comfort, and impressive battery life. Our goal is to provide an immersive audio experience, and we understand how important accurate GPS functionality is. If your Samsung Buds GPS is not updating, the most likely reasons are a weak network connection, outdated software on your phone, difficulties with the Galaxy Wearable app, or something with the earbuds themselves. To fix this, check your network connection, ensure that your phone's software is up to date, restart the Galaxy Wearable app, and fully charge your earbuds before attempting to update again. We're continuously working on updates to enhance usability and performance. If you have any further suggestions, please be sure to reach out to us at Samsung Support. -Kelvin.
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Written by a customer while visiting Samsung US