Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
The sound quality is excellent
on February 5, 2024
Posted by: Peteydog
[This review was collected as part of a promotion.] I generally use my Buds2Pro for music and phone calls. The noise cancellation is excellent, when listening to music I'm fully immersed without background noise distractions whether indoors or outdoors. The sound codec is comparable to my APT X HD headphones (evenly balanced sound in the lows, mids, and highs). I've tried every galaxy bud besides the Lives and the SE'S, yet the Buds2Pro's are my main pick overall. They're excellent for phone calls as well whether standard phone or video calls. Low to no distortion, wind reduction filter works great. The seamless switch between my Galaxy devices is well implemented, especially when watching a movie or video on one device and responding to a call on another without missing a beat. Lastly the auto pause feature when removing the buds during music playback is a nice feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great earbuds!
on February 5, 2024
Posted by: Tototo
[This review was collected as part of a promotion.] These earbuds are my everyday use for work, at home, and exercise. Extremely comfortable to wear and don't fall out like other earbuds I've tried! These are my go tos when I'm snowboarding and I've never had them fall out on me!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
These are wonderful
on February 5, 2024
Posted by: KMRarmy
[This review was collected as part of a promotion.] I use my buds pretty much all the time, and the battery life is great I can use them for about 4 days before I have to charge them. The noise canceling is so much better than previous buds, my only complaint is I got the Bora Purple ones and they get dirty very easily, I wish I would have gor a case for them earlier to avoid that
Value
4
Response from Samsung USBy R&R Team, December 19, 2024
We appreciate you taking the time to share your feedback on the Galaxy Buds2 Pro, KMRarmy. We're excited to see that you're enjoying the impressive battery life and enhanced noise-cancellation features. The Buds2 Pro is designed for all-day comfort and superior sound quality, making it perfect for everyday use. We noted your concern about the Bora Purple color, and we recommend using a protective case to keep them looking pristine. If you have any further questions or need further assistance, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Love these earbuds
on February 5, 2024
Posted by: Chrissand
[This review was collected as part of a promotion.] These buds are a great improvement in overall quality, and performance compared to my galaxy buds pro. Sound quality and the noise canceling feature are amazing. They easily connect with my other Samsung products. These also feel pretty lightweight and comfortable.
The only reason I didn't give this product 5 stars is because I noticed these buds don't have as wide of a bluetooth connection range compared the galaxy buds pro. Other than that these are a great product with the improvements in the right places.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my buds
on February 5, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I do enjoy the best sound experience with ny earbuds pro 2. I love
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Listening music
on February 5, 2024
Posted by: Alexandria
[This review was collected as part of a promotion.] I like the noise canceling function. The buds stay put in your ears. I can use one or both buds and I don't need the case to use the buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very good headphones!
on February 5, 2024
Posted by: MustBkc
[This review was collected as part of a promotion.] I use these for my workouts, walks and my streaming. They work awesome. I do wish they had more grip on the inner ears. However, I would recommend them for sound.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I really enjoy it
on February 5, 2024
Posted by: Maincreed
[This review was collected as part of a promotion.] I start to use it like 5 months ago, and i really don't had a high expectation about my buds 2 pro, but now when i have a BIIIIIG time using it i can say with all confidence what this earphones are simpli amazing and marvelous, the sound level is higher enough, the options what i have when i'm doing some job and other person talk to me and i don't need do anything to speak with him is super comfortable, but i really have a wish, if in a future the buds or buds pro have the technology to recognize my voice to other's human voice, cause sometimes i say some word or phrase but i don't really talking with other person and that is some annoying cause automatically the sound level turns around to zero and i don't want that, but after that, i really like it, when i hear music i'm really excited, the quality is simplify incredible, and the options what i can personalized it with the number of touches i am fascinated, the microphone is good but i think it can be better, but in the calls, in the calls it's another time fascinating, super clear the calls what i have, this is the 2nd buds what i buy (the 1st was eaten for my dog) but i never are discomfortable with my buy , i'm completely falling in love with my buds 2 pro
Value
5
Written by a customer while visiting Samsung US