Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Great for meetings
on February 5, 2024
Posted by: BigJohn
[This review was collected as part of a promotion.] I use my buds mostly for meetings and calls on both my phone and computer. They sound almost as good as my $$$ microphone and easy better than my wireless headset.
The noise canceling is a big bonus.
The noise canceling is a big bonus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best headphones!
on February 5, 2024
Posted by: TravelIsLife2024
[This review was collected as part of a promotion.] I use my headphones for work, Snowboarding, hikes and even simple things like grocery shop. Having the capability to hear the sounds around you without somehow messing up the sound of your music or podcast is awesome. I also recommend the silent mode for plane rides, busses or anywhere it's loud and you just want some peace. I even recommend it to my customers at work that complain about their husband's snoring, put them in and it quiets it without having to even play music. Really do love these headphones!!! Don't think I'll ever buy any other kinds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Exceptional Experience: Samsung Galaxy Buds2 Pro
on February 5, 2024
Posted by: AV164618
[This review was collected as part of a promotion.] The Samsung Galaxy Buds2 Pro exceeded my expectations with their outstanding sound quality and comfortable design. The active noise cancellation truly enhances the audio experience, while the intuitive touch controls make operation seamless. The battery life is impressive, making these earbuds a top choice for those seeking a premium wireless audio solution.
Value
4
Response from Samsung USBy R&R Team, December 17, 2024
Hey AV164618. Your feedback on the Galaxy Buds2 Pro is greatly appreciated. We're happy to hear that the sound quality and comfortable design exceeded your expectations! It's great to know that the active noise cancellation and intuitive touch controls enhanced your audio experience. We pride ourselves on delivering a premium wireless audio solution, and your feedback about the impressive battery life is greatly appreciated. The Galaxy Buds2 Pro offers up to 8 hours of playtime per charge, which can be extended to up to 30 hours with a fully charged case. The experience doesn’t stop at calls and music. You can sync the Galaxy Buds2 Pro with your Samsung TV for a cinematic experience, or pair them with your PC to boost your productivity. If you have any more thoughts or suggestions, we’d love to hear them! Do not hesitate to reach out to us at Samsung Support if needed! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful!
on February 5, 2024
Posted by: Dogsovercats
[This review was collected as part of a promotion.] Love the new colors and that the noise canceling is much more improved! The added feature of voice detection is also a plus!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the versatility of the Buds
on February 5, 2024
Posted by: CRcookie
[This review was collected as part of a promotion.] I absolutely love how versatile these buds are, I literally use them for everything. They are part od my everyday carry. Live how compact they are and can take them everywhere. The sounds quality are amazing, when watching a movie or a video makes me feel like I am present and standing right next to the speaker. They fit in my ear perfect and have never fallen off in my experience, my main use for them is music. I love how much control you have with them. And very well balanced sound. I have them on now as we speak. Just makes me feel like I am in another world. My favorite feature would have to be the ambient sound. I don't have to take my buds off just to talk to someone else. I can leave them right on. Overall I've convinced most my family to buy them and they absolutely love them aswell. I excited to see what other feature Samsung will come on with in their future buds. And can bet that I'll definitely buy them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These buds match perfectly with my S22 Ultra
on February 5, 2024
Posted by: Slim2357
[This review was collected as part of a promotion.] The connectivity is seamless, as soon as I remove the earbud from the case it connects to my phone and will pause music when it's removed from my ear. The noise canceling is awesome. I use them to mow and it blocks all noises out. Battery life is also great even after 2 years of daily use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible Sound Quality
on February 5, 2024
Posted by: Korea4ever
[This review was collected as part of a promotion.] The sound quality of my Buds 2 Pro far surpasses any of my previous earbuds and is easily superior when compared to previous generations. It is especially useful when doing my course work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product with minor software issue
on February 5, 2024
Posted by: Bellahola
[This review was collected as part of a promotion.] The buds themselves are great and easy to use. Sound quality is good too. Only problem I had with it is that it doesn't work with WeChat phone calls. Phone calls automatically goes through phone speaker and I can't find a way to fix it. I'm using Galaxy s23 ultra and latest version of the earbud and wechat sodtware.
Value
4
Written by a customer while visiting Samsung US