Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Great TWS for music lovers
on February 5, 2024
Posted by: naveens
[This review was collected as part of a promotion.] This TWS is really good. They are tuned very well and almost follows Harman graph. Use it with a samsung phone (I use it with S23 Ultra).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great sound quality
on February 5, 2024
Posted by: SamsungGalaxyLover
[This review was collected as part of a promotion.] I use my headphones for litening to music, meditating, and wjile watching videos. The sound quality is great for all of them. Its so easy to link them to my Galaxy s22+ and the color of them matches too. The touch control makes it really easy to pause what I'm listening to when needed and then go right back to what I was listening to.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Bods 2 Pro could be better
on February 5, 2024
Posted by: Kmathteacher5
[This review was collected as part of a promotion.] I love the one tap features of the buds. It really helps when you can't access your phone right way. The down side for me is slipping out of my ear when I'm running. They do not stay snug in my ear. I have tried all ear tips.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The buds2 pro is good
on February 5, 2024
Posted by: Mybuds
[This review was collected as part of a promotion.] I use my buds2 pro for all my devices audio. I love the noise canceling feature and the quality of sound. The only complaint I have is the pronouncing of th and s sounds it is sharp and painful but over time I have learned to ignore it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great pair of earbuds
on February 5, 2024
Posted by: Fpddragon24
[This review was collected as part of a promotion.] Was at work when I fist tried these they have excellent audio and great noise canceling features. While I was up on a lift one fell out of my ear rolling under a cabinet. I though I lost it but I used the ringing find me feature and was able to retrieve them. Still have them today and works well even though being dropped over 10 ft. And was easy to find considering I didn't see where they went. Could have been anywhere but thx to its find me feature I did retrieve them and use then everywhere. Great on calls as well as I do that alot but no battery life issues and they charge themselves when placed back in the case. Great feature and makes sure they are always ready when you haven't used them for a while and forgot to charge then. Works well with my bed side charger and is charged in min.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Wholeheartedly Reliable
on February 5, 2024
Posted by: TysonK
[This review was collected as part of a promotion.] I use my buds for walking, exercise and work. Overall amazing piece of tech. Only downsides is the mesh can trap ear wax easily.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
The product is ok
on February 5, 2024
Posted by: Unihawk
[This review was collected as part of a promotion.] I gave this a 2 because it does not fit in smaller ears. They have different little rubber inserts but the part hat sits inside the ear is to bulky. I do like the fact that you could listen to music and take your calls.
Value
2
Response from Samsung USBy Social Commerce, February 7, 2024
Hi there Unihawk, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important a comfortable fit of your device is to you enjoyment and usage. We have provided a link to an email to help you determine the optimal placement for comfort from your buds. We have also included a link to the Samsung Support Team if you have questions or would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy Buds 2 Pro are amazing
on February 5, 2024
Posted by: konnore
[This review was collected as part of a promotion.] The Samsung Galaxy Buds 2 Pro are a great option for a pair of earbuds for jamming off to your favorite music artist, or if you are playing a game and people are talking around you. The buds also have great features top! If you are listening to music and you initiate a conversation, the Galaxy buds will detect that you are talking, turn off noise cancelation and make the volume lower so you can hear other people in a conversation. The buds feature premium audio quality and they have multiple ear tips so that you can fit them in your ears with a tight fit. You can control the buds with ease with the Galaxy Wearables app. If you lose the buds, you can track them down by clicking 'Find My Buds' in the Galaxy Wearables app and navigate to them in Smartthings Find. When you reach where the earbuds are, you can ring them through the app and find them. The buds also have a 360 audio feature, where if you are watching a video and you turn your head, the sound is more in one of your ears. The buds come in 3 colors. Graphite, White, and Bora Purple. That being said, these earbuds are awesome in so many ways, and I think you should consider picking up a pair for yourself!
Value
5
Written by a customer while visiting Samsung US