Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
4
Product has Clutch performance
on February 5, 2024
Posted by: DesDawg
[This review was collected as part of a promotion.] From streaming music, to gaming on my device. This product has seamless connections and crisp sound profiles. Ambient sound allows for communication outside of whatever you may be into at the time. Noise cancelation allows for focus and precision. Amazing device fitting perfectly into the ear canal.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Improved comfort in ear.
on February 5, 2024
Posted by: Dave13
[This review was collected as part of a promotion.] I always struggle with my ears to find earbuds that fit well since my ears are a bit larger than average. These fit so well and rarely fall out with great sound. The touch features nice so that I can control my music without having to take out my phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Comfort and sound quality
on February 5, 2024
Posted by: VicBenjamin
[This review was collected as part of a promotion.] I've tried several ear buds and none of them were comfortable until I got these. I couldn't feel them because they fit the contour of my ears perfectly. The sound is amazing with the head tracking software.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound and noise cancelation
on February 5, 2024
Posted by: Abqtech
[This review was collected as part of a promotion.] Use the buds for primarily working out. They are great to zone out and make sure the music drowns stuff out. At home use has been easy as well for easier tasks. One thing is they do slip out with harder tasks but usually catch them before falling out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fits and sounds great
on February 5, 2024
Posted by: Waggawagga
[This review was collected as part of a promotion.] Everything works well and the sound is wonderul. Music sounds goos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best buds in the market
on February 5, 2024
Posted by: Kali934
[This review was collected as part of a promotion.] Overall clear crisp sound, Perfect fit.
Daily use with my samsung phone and tablet for music and video.
Quality sound all the time.
Daily use with my samsung phone and tablet for music and video.
Quality sound all the time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Doesn't feel right in the ear
on February 5, 2024
Posted by: webdad3
[This review was collected as part of a promotion.] I had the oriental buds and I liked them. With these bud pro's they don't fit right ( I have played around with the diffrent sizes).
Maybe I'll get used to them. They sound ok.
Value
3
Response from Samsung USBy Social Commerce, February 7, 2024
Hello Webdad3, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are happy to hear you are pleased with the audio quality of your device. We have provided a link to an article to help with the fit and comfort of the buds. We have also included a link to the Samsung Support Team if you have additional questions regarding your device. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Samsung Support
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Samsung Community
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Facebook
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How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Have been great exept for one thing
on February 5, 2024
Posted by: naplam3211
[This review was collected as part of a promotion.] The Buds 2pro have been exceptional. I upgraded from the Buds live and I'm so glad I did. The sound quality is great. The fit is comfortable and stays in well. All of the features are amazing and make it so easy to use. There are times though where it loses connection with my phone in my pocket. That is rare though. Overall my experience has been great
Value
4
Written by a customer while visiting Samsung US