Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Great product, very slick
on March 7, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Sound quality exceeded my expectations. It is also light and looks cool.
Very surprised with the built quality. Simply love it!!!
Very surprised with the built quality. Simply love it!!!
Written by a customer while visiting Samsung US
Customer Rating
5
Great product!! Great features!!
on March 8, 2023
Posted by: Adam62
[This review was collected as part of a promotion.] My wife and i use our buds everyday! The features are easy to use and the sound is AWESOME!!connectivity is spot on!
Written by a customer while visiting Samsung US
Customer Rating
5
OMG. BEST BUDS ON THE MARKET
on March 8, 2023
Posted by: EgyptianGod88
[This review was collected as part of a promotion.] I use my Bud2 Pro ALL DAY EEVRY DAY. I like ALL the new features that is on the Buds2 Pro:
1. Automatically launching Ambient Sound when your voice is detected, being able to amplify Ambient Sound & also having Ambient Sound active when on a phone call are ALL ⭐️⭐️⭐️⭐️⭐️
2. Being ABLE TO FINALLY locate Buds that's inside the case even if you don't have them connected to your phone by listening for the case to make the chirping sound. ⭐️⭐️⭐️⭐️⭐️💯💯💯
3. You can FINALLY have noise cancelation and can tell when it's on cause it sounds like you go deaf.
Written by a customer while visiting Samsung US
Customer Rating
4
I love the way they look
on March 8, 2023
Posted by: Calvinm6225
[This review was collected as part of a promotion.] I have everything samsung and I just enjoy the samsung family connections.
Written by a customer while visiting Samsung US
Customer Rating
3
Great sound. Terrible fit
on March 8, 2023
Posted by: Anonomer
[This review was collected as part of a promotion.] These sound phenomenon and are extremely easy to pair and use.
The bad news is, these don't fit everyone, me included, and make my ears bleed due to them being too large. Tried the smallest bud caps. It bleeds at the metal connectors so it's not the caps.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, March 9, 2023
Hi Anonomer, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. Without knowing if you mean the tips that go in the ear are too large or if the buds themselves are large, we have a few recommendations. If you haven't done so already, this device does come with additional silicone tips that are in a variety of sizes for a better fit. If this does not resolve your difficulty, we have included a link to the Samsung Support Team who can assist further and review potential options. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Sounds elite
on March 8, 2023
Posted by: Solowblues
[This review was collected as part of a promotion.] These have amazing features and are ahead of their time I've had airpods pro and when I was at work using a floor scrubbing machine and would get a phone call I would have to stop the machine due to how noisy it was and with these galaxy buds pro 2 they can hear me clearly while the whole machine is still turned on, super impressed with the volume control when speaking with others in person as well thats what makes them feel ahead of their time.
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use and pair with devices.
on March 9, 2023
Posted by: Love2smile
[This review was collected as part of a promotion.] I use it more often whenever I have a ZOOM meeting and when I'm cleaning my house.
Written by a customer while visiting Samsung US
Customer Rating
4
8.5/10 Overall Good Buds
on March 9, 2023
Posted by: Carnellian
[This review was collected as part of a promotion.] This is samsung's one of best models. The sound quality is 8 out of 10 which is what brings the rating down but there are many positives to the buds. The bass is lacking, but the ability to control quiet mode and public mode which both working efficiently, is amazing. Volume is great and reaction to touch is smooth.
Written by a customer while visiting Samsung US