Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
The best buds available
on January 31, 2024
Posted by: IS3Phoenix
[This review was collected as part of a promotion.] The Samsung Galaxy Buds 2 Pro earbuds provide exceptional audio quality, effective noise cancellation, and long-lasting battery life, making them ideal for various professional and personal activities. Whether I am engaged in work-related tasks, attending virtual meetings, or simply unwinding during leisure time, the Buds 2 Pro consistently meet my expectations and enhance my overall experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best earbuds I have worn in a long time.
on January 31, 2024
Posted by: Bubs45
[This review was collected as part of a promotion.] Various audio settings are the best.
Best size and ear sensing.
Value
4
Response from Samsung USBy R&R Team, December 31, 2024
Thank you for sharing your thoughts on the Galaxy Buds2 Pro, Bubs45. We're thrilled to hear you’re enjoying the superior sound quality and comfort. With features like Active Noise Cancellation and an immersive 360 Audio experience, these earbuds truly elevate your listening experience. We’re glad to have you as part of our community and hope you continue to enjoy your Galaxy Buds2 Pro to the fullest! If you have any questions or need assistance, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great buds
on January 31, 2024
Posted by: Reesie
[This review was collected as part of a promotion.] I use my buds all the time. At first I was worried about them falling out my ears when they was sweaty or waxy. Now I don't since I switch to foam tips. I do everything in them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Buds 2pro
on January 31, 2024
Posted by: JBALDERRAMA
[This review was collected as part of a promotion.] I had the first Samsung Buds that Samsung launched years ago, I loved them until today, they still worked perfectly for me after so many years. Thanks to Samsung and its promotions, I was able to upgrade my first Buds to the Buds 2Pro thanks to the exchange and a discount of almost 50%. I LOVE my new Galaxy Buds 2 pro. They are excellent for going to the gym.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Searching for new sound.
on January 31, 2024
Posted by: GreaseNvibes
[This review was collected as part of a promotion.] Not long ago I had misplaced my Buds Live and was without music for a while. I like to listen to my music as I cook at the restaurant I work for. It had been a week so I decided to get the Buds2 Pro. Ever since I have really enjoyed them. The noise canceling is impressive and so is the audio quality. I also have appreciated how they fit in my ear. I haven't had problems with them coming lose whilst moving around the kitchen. I found my Buds Live and was able to share the quality of Samsung audio with him.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best tws ever used
on January 31, 2024
Posted by: Azi333
[This review was collected as part of a promotion.] Wonderful experience with buds 2 pro, recommended device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on February 1, 2024
Posted by: LuvMyGalaxy
[This review was collected as part of a promotion.] I really enjoy my Buds2 pro the color is perfect for me and the sound quality couldn't be better. I use mine mostly for music and movie watching. I get all the high end sound with awesome bass and everything in between. Easy to use, fun to look at and sound quality canylt be matched. The best earbuds I've had so far. Keep up the great work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound quality and build
on February 1, 2024
Posted by: AdamR0531
[This review was collected as part of a promotion.] The Galaxy buds 2 pro are great for noise canceling and sound quality. I use them every time I go to the gym and when I fly. During flights, the earbuds do an excellent job canceling out the noise of the airplane. The earbuds stay securely in the ear while working out with a rowing machine and weight training.
The only problem I have with these earbuds, and I did not have this issue with the Galaxy Buds Pro, is that somehow my ears get very dry after sweating in them. This is probably due to the new material with the buds 2 pro as opposed to the buds pro.
Value
4
Response from Samsung USBy R&R Team, January 7, 2025
Thank you for sharing your experience with the Galaxy Buds2 Pro, Adam. We're glad to hear that you find them great for noise canceling and sound quality, especially during workouts and flights. We also love to see that your buds have worked well, especially with the fit during workouts. We understand that comfort is crucial, and your feedback about experiencing dryness in your ears after sweating is very important to us. To help alleviate this, we recommend keeping the earbuds clean and ensuring they remain as dry as possible during intense workouts. If you haven't already, please clean them regularly to maintain both performance and comfort. Your satisfaction is our priority, and we appreciate your feedback as we strive to improve our products. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US