Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Great sounds from products
on December 24, 2023
Posted by: TheGreaterMan22
[This review was collected as part of a promotion.] Ima all the time busy handy man so call come thru n hands r to messy or busy to handle phone n continue working best products to have
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Buds
on December 24, 2023
Posted by: DoggmanKrazy
[This review was collected as part of a promotion.] These are the best bluetooth earbuds i have ever used.
The sound quality is amazing.
The fit is perfect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Mostly great experience
on December 24, 2023
Posted by: YungAgee2005
[This review was collected as part of a promotion.] I use my Samsung buds for almost everything throughout pretty much the whole day. Music, movies, games, etc. The audio quality is always great. I find the different modes they come with pretty useful. My only and biggest complain is that, they disconnect by themselves. I could be listening to music on an app but once I exit it, they disconnect and I have to turn Bluetooth off and on again. Other than that, my experience has been fine. I would recommend them to someone who is looking for long lasting, rich audio quality ear buds.
Value
3
Response from Samsung USBy Social Commerce, January 5, 2024
Hi there YungAgee2005, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are happy to hear you are enjoying the audio quality of your device. We have provided a link to an article to help troubleshoot the disconnecting from your device that you mentioned occuring. We have also included a link to the Samsung Support Team if this article does not resolve this difficulty for you. Thank you for being a Samsung customer. -Elizabeth
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
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Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Couldn't use it
on December 24, 2023
Posted by: Romaya
[This review was collected as part of a promotion.] Keep falling off my ears. Have to keep up using it.
Value
1
Response from Samsung USBy Social Commerce, January 5, 2024
Hello Romaya, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. If your buds are too loose and falling out of your ears, you will have received additional ear tips in a larger size to help with the security of your fit. If you have already tried and that did not help with the security, we also have available on our website foam conform ear tips that will add an additional level of security with the fit being made of a different material. We have also included a link to the Samsung Support Team if for some reason you did not receive this accessory with your purchase. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
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Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy buds
on December 24, 2023
Posted by: Coco30
[This review was collected as part of a promotion.] So love these! Worth it! Stop searching for new pair of earphones because this is it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product for a great price
on December 24, 2023
Posted by: Angel
from Az
Expertise:Expert
I bought these a few weeks ago and I've been using airpods pro 2nd gens before my purchase. One I received my galaxy buds 2pros I used them almost immediately, and I can say for a fact that these are way better than my airpods the sound is more richer and the noice cancelation is next level. I wished I bough these before wasting my money on airpods.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound for cost
on December 24, 2023
Posted by: PatiG420
[This review was collected as part of a promotion.] The bud 2pro are by far the best Bluetooth buds. I can call on Bixby like I used to with the other I devices.. nd it responds and does even Alexa commands while I'm at home working on music. Ty for the quality sound nd affordable price.
-Pati_G
-Pati_G
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device has great sound and great features
on December 24, 2023
Posted by: Tambam86
[This review was collected as part of a promotion.] I use it to listen to music talk on social media listen to audio books anything and everything involving sound must have these buds they are the best I've ever had or heard...ever
Value
5
Written by a customer while visiting Samsung US