Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Great audio quility
on December 22, 2023
Posted by: BeyondtheRep
[This review was collected as part of a promotion.] Weather its streaming to calls the sound cancellation of background noice saves the day Highly recommend the Buds Pro 2
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal and sexy device
on December 22, 2023
Posted by: Sam2life
[This review was collected as part of a promotion.] Got the Buds2 Pro for a promo and it has been nothing short of amazing. All my friends and family have been comparing to their wireless headsets and this is miles above the competition. It stays fit when I run or workout and the ANC feature is one of the best I have seen. Kudos Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love that the sound features
on December 22, 2023
Posted by: Ashbash
[This review was collected as part of a promotion.] I use mine at work and love that I can hear what's happening around me and still enjoy my music.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buds2 Pro great for work
on December 22, 2023
Posted by: Reeder101
[This review was collected as part of a promotion.] I use my Buds2 Pro for work. The sound quality on the calls is exceptional. I also love the feature where it turns the volume down when talking. I've used several different brands and the Buds2 Pro are superior by far. Thanks Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this product
on December 22, 2023
Posted by: Love2sh0p
[This review was collected as part of a promotion.] The sound is incredible. And they don't fall of you ear.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simply perfect!
on December 23, 2023
Posted by: acbb10
[This review was collected as part of a promotion.] These headphones are simply sensational. The experience when using them is unique and incomparable to any other headset I have ever used. Its connection with my Galaxy Z Flip 5 is quick and without any major difficulties, the same applies to the connection with the Smart Watch. A very positive point is that in addition to the ergonomic design that makes these headphones fit perfectly in my ears without hurting them, there is the speech sensor when we activate the mode without external noise. Simply perfect!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good sound system
on December 23, 2023
Posted by: Simon575
[This review was collected as part of a promotion.] Hearing music and conversation. Nice color easy to carry
Value
3
Response from Samsung USBy Social Commerce, January 4, 2024
Howdy Simon575,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We love to hear when our customers are happy with the quality of our products! The sound quality on the Galaxy Buds2 Pro provides an immersive listening experience with its full 24-bit audio for clear, rich audio. Your conversations are crystal clear due to its Intelligent Active Noise Cancellation as it quiets even the loudest sounds so you can tune in to what matters most. When it's time to let the outside world in, switching to in-person conversations is super easy with Intelligent Conversation Mode utilizing voice detect. You can just start talking and it will automatically lower your volume and put your Buds in Ambient Mode so you can hear the other person’s voice loud and clear! These Buds are packed with features as I'm sure you are aware of! Pretty amazing, if you ask me! Let us know if you have any questions or if you would like any further assistance by reaching out to Samsung Support. We'd love to assist you anytime! Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile-audio/galaxy-buds2-pro/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We love to hear when our customers are happy with the quality of our products! The sound quality on the Galaxy Buds2 Pro provides an immersive listening experience with its full 24-bit audio for clear, rich audio. Your conversations are crystal clear due to its Intelligent Active Noise Cancellation as it quiets even the loudest sounds so you can tune in to what matters most. When it's time to let the outside world in, switching to in-person conversations is super easy with Intelligent Conversation Mode utilizing voice detect. You can just start talking and it will automatically lower your volume and put your Buds in Ambient Mode so you can hear the other person’s voice loud and clear! These Buds are packed with features as I'm sure you are aware of! Pretty amazing, if you ask me! Let us know if you have any questions or if you would like any further assistance by reaching out to Samsung Support. We'd love to assist you anytime! Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile-audio/galaxy-buds2-pro/
Written by a customer while visiting Samsung US
Customer Rating
5
Camera and soind
on December 23, 2023
Posted by: Stopsstealing
[This review was collected as part of a promotion.] Perfect ear buds make listening to music lovely, but they don't staying my ear
Value
5
Written by a customer while visiting Samsung US