Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
3
Great sound, but...
on December 17, 2023
Posted by: Miguel
[This review was collected as part of a promotion.] Awesome sound quality! ANC is quite impressive. I have never owned a pair of earbuds that lose power so quickly. They currently do not last more than 4 hours with ambient noise enabled. Quite frustrating.
Value
3
Response from Samsung USBy Social Commerce, December 29, 2023
Hey Miguel, we appreciate you taking time out of your day to share your feedback on your Samsung Galaxy Buds2 Pro. We understand how important the battery life of your device is especially if you believe it is not functioning as expected and intended. We have provided a link to the Samsung Support Team and your warranty information, that covers a one year period, to help resolve this difficulty and help maximize your experience with this device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Awesome Buds
on December 18, 2023
Posted by: Gray21
[This review was collected as part of a promotion.] These buds are awesome the sound Quality is amazing coming from the first generation buds the galaxy buds 2 pro is an massive upgrade I recommend these to any Samsung user.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Overall Greatness
on December 18, 2023
Posted by: SKYLO91
[This review was collected as part of a promotion.] These are my all around daily use for music and streaming. Whether I'm at work or home my BudsPro2 have always come through
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Near Perfect
on December 18, 2023
Posted by: CowboyVee
[This review was collected as part of a promotion.] I use my buds 8-10 hrs a day for calls and entertainment. The ambient sound feature is what I enjoy the most being able to be aware of my surroundings while taking a call and walking across the street is very valuable to me. The form factor is also a plus I don't have something hanging out of my ears but I have something that fits almost perfect inside of them. The volume is great I'm not worried about hearing damage but they're loud enough to enjoy any type of music. Overall I give them a 9/10 just because they don't fit my ears perfectly but they're not at risk of falling out either. Great job Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome noise cancelation
on December 18, 2023
Posted by: Samsung91junkie
[This review was collected as part of a promotion.] I use my earbuds mainly for music and sometimes for phone conversations. My favorite use for them is when I'm vacuuming on high power, it gets so loud my ears hurt, I just use my earbuds for music with noise cancelation and it saves my ears!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect immersion for any listener
on December 18, 2023
Posted by: LucasX73
[This review was collected as part of a promotion.] I can't tell you how picky I am with my audio listening. From comfort to sound quality, it's all relevant to a purchase. The buds pro check every box. Great build quality, a well engineered fit in my ear, the seamless connectivity to my phone, and then on top of all that the unmatched around. The noise cancelling is enough for about all environments and the strength of the playback keeps you invested in whatever you're listening to.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A Nice Set of Buds
on December 18, 2023
Posted by: Emanon
[This review was collected as part of a promotion.] I purchased the Samsung Galaxy Buds2 Pro as an upgrade from the original series and I believe the price point matches the quality of the product. The Buds2 Pro offer great audio clarity with crisp trebles and decent bass without being incredibly overwhelming. I enjoy using my buds while I work out in the gym, or game on my laptop computer.
The fit on the Buds2 Pro is relatively decent and they provide a noticeable improvement in comfort for extended wear compared to the original series. The matte silicone finish is nice and gives the product a nice quality feel in the hand. For intense workouts, I do find myself having the readjust the buds occasionally especially when there is an increased amount of sweat. The stock earbud tips leave a little to be desired as far as fit security goes, but they get the job done. The ambient noise function gives great clarity to background noise and allows you to stay aware of your surroundings or have a conversation without having to remove your buds. The active noise cancelling does a great job of silencing background noise and allows you to stay locked-in and focused while listening to your favorite tunes or podcasts.
In summary:
Pros
- Affordable price point with good quality audio
- Improved comfort for extended wear
- Good ambient sound clarity
Cons
- Not very secure during intense workouts
- Stock earbud tips leave a little to be desired for best sound quality.
The fit on the Buds2 Pro is relatively decent and they provide a noticeable improvement in comfort for extended wear compared to the original series. The matte silicone finish is nice and gives the product a nice quality feel in the hand. For intense workouts, I do find myself having the readjust the buds occasionally especially when there is an increased amount of sweat. The stock earbud tips leave a little to be desired as far as fit security goes, but they get the job done. The ambient noise function gives great clarity to background noise and allows you to stay aware of your surroundings or have a conversation without having to remove your buds. The active noise cancelling does a great job of silencing background noise and allows you to stay locked-in and focused while listening to your favorite tunes or podcasts.
In summary:
Pros
- Affordable price point with good quality audio
- Improved comfort for extended wear
- Good ambient sound clarity
Cons
- Not very secure during intense workouts
- Stock earbud tips leave a little to be desired for best sound quality.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on December 18, 2023
Posted by: Dakota
[This review was collected as part of a promotion.] The sound is great. I was wondering if they'd be worth the upgrade from buds2 and they definitely were.
Value
5
Written by a customer while visiting Samsung US