Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
3
Good sound, horrible painful fit
on December 15, 2023
Posted by: Zara
Sound is great. The fit is uncomfortable. It does not matter what size ends; small, medium, or large; they do not fit my ears and they are uncomfortable. I have been using the Galaxy + ear buds for years and love them. These...not so much.
Response from Samsung USBy Social Commerce, December 28, 2023
Hey Zara, thank you for sharing your feedback on your Samsung Galaxy Buds2 Pro. We would be happy to help you with the overall comfort and fit of your device. We have provided a link to an article to help ensure you have the optimal placement of the buds in your ears. You can also perform a fit test while wearing the buds in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Samsung Support
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Samsung Community
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How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Best I've ever had
on December 15, 2023
Posted by: DaylightSavings
[This review was collected as part of a promotion.] I've bought the 3 verisons of earbuds that came out before this and they don't compare.
• good battery life
• very comfortable
• sound amazing
• I only adjust them one time to fit
• excellent grip when I start sweating
• good battery life
• very comfortable
• sound amazing
• I only adjust them one time to fit
• excellent grip when I start sweating
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cancels Noise great
on December 15, 2023
Posted by: EmmerDo
[This review was collected as part of a promotion.] The nose canceling is amazing, I love the sound quality and battery life as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds pro2
on December 15, 2023
Posted by: Belladog
[This review was collected as part of a promotion.] These buds are excellent. Amazing sound quality.
The only downside is I can't get a perfect fit in the ear. The buds occasionally fallout.
The only downside is I can't get a perfect fit in the ear. The buds occasionally fallout.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
ANC,sound quality and feel is amazing.
on December 15, 2023
Posted by: Lucky1
[This review was collected as part of a promotion.] Hi, I have been using Samsung for like last 15 years. And I'm very fond of Samsung phones. I have samsung phone, I have samsung watch five, Samsung buds pro 2 and the phone I'm using right now is Samsung Flip 4 it's a nice phone I use it every day every time. I'm mostly on my phone because of my work I talk a lot on meetings. I like the best part about my phone is Video calling it makes it so easy. You just fold it into half like 90° and put it on a table and talk. And I use my buds pro 2 They're very nice. The sound quality is very nice An ANC is amazingly great. Actually, you can't hear any disturbances when using ANC. The Build quality of the belt is very good, but it's so smooth. Looks like it's gonna Sleep and fall from hand, I'm scared of it. And Watch I'm using now is Samsung Watch 5 Which is a very nice watch But I'm going to upgrade because I'm bored with this one.
I'm eagerly waiting for s24 ultra 😍 . Yes, I'm gonna do a advance booking. And I'm gonna buy 2 phones 1 for me. One for my wife eagerly waiting for it.
I'm eagerly waiting for s24 ultra 😍 . Yes, I'm gonna do a advance booking. And I'm gonna buy 2 phones 1 for me. One for my wife eagerly waiting for it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great pair of ear buds
on December 15, 2023
Posted by: CkBalller
[This review was collected as part of a promotion.] I've really enjoyed my buds. Their comfortable and have good sound. They've been durable and I haven't had any issues since I first bought them when they came out.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Buds 2Pro
on December 16, 2023
Posted by: Atrocious
[This review was collected as part of a promotion.] The Samsung Galaxy Buds2 Pro are a great pair of wireless earbuds for anyone looking for a combination of excellent sound quality, active noise cancellation (ANC), and a comfortable fit. I use these in a very noisy environment with no problems.
They have a balanced sound profile with good bass response, clear mids, and crisp highs. The soundstage is also quite wide, which gives the music a sense of space.
They have a balanced sound profile with good bass response, clear mids, and crisp highs. The soundstage is also quite wide, which gives the music a sense of space.
Pros:
* Excellent sound quality
* Effective ANC
* Comfortable and secure fit
* Bluetooth LE Audio support
* Variety of features
* Good battery life
* Effective ANC
* Comfortable and secure fit
* Bluetooth LE Audio support
* Variety of features
* Good battery life
Cons:
* Can be expensive
* Touch controls can be a bit finicky
* Touch controls can be a bit finicky
If you are looking for a great pair of wireless earbuds, I highly recommend the Samsung Galaxy Buds2 Pro.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing pair of earbuds
on December 16, 2023
Posted by: Rty1993
[This review was collected as part of a promotion.] Greatest pair of headphones I've ever used , sound great , last long , and look great . I use these everyday And no complaints.
Value
5
Written by a customer while visiting Samsung US