Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
This is one of my favorite phones I've had so far
on December 13, 2023
Posted by: Trecee
[This review was collected as part of a promotion.] I use my phone for just about everything streaming, voicemail, social media,games
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good sound quality, bad design and fit.
on December 13, 2023
Posted by: SurroundSoundGuy
[This review was collected as part of a promotion.] I use them in the gym during workout fire my favorite Playlist. Majority of the time when I'm at work on break, I catch myself a good movie to stream wish makes my flix more enjoyable. My calls and hands free are a bliss with the ambient sound feature. The downside of these buds is the design and fit. They don't stay in your ear canal, the ear plugs aren't big enough so they don't fit snug. If your chewing gum or eating sometimes in mid conversation they tend to slide out and I'm always have to prepare to catch them, or sometimes my hands are full and I can't react in time. If there was a larger plugs it could help.
Value
3
Response from Samsung USBy Social Commerce, December 28, 2023
Hey SurroundSoundGuy, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We love hearing how much you are loving the sound quality and call features of your device. This device did come with additional ear tips in a larger size in a small cardboard box in your original package. We also have available on our website foam conform ear tips for additional security in your fit. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
"A blast from the past!"
on December 13, 2023
Posted by: Kaid56
[This review was collected as part of a promotion.] Bringing back memories with music from your child hood. To the present. Amazing features with ambient mode so you can hear your surroundings around you. While listening to music. Clear sound and calls are awesome on them. Nifty equalizer and amazing bass. The surround mode for movies is amazing. If lost they can be tracked with GPS on your phone I'd recommend these for everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Sounds great but
on December 13, 2023
Posted by: SchoolBoiQuan
[This review was collected as part of a promotion.] Sounds great but did not fit is not great.
I had my pair for a couple of months lost one after a long work out didn't start with a full charger and haven't been able to locate the other
I had my pair for a couple of months lost one after a long work out didn't start with a full charger and haven't been able to locate the other
Value
3
Response from Samsung USBy Social Commerce, December 28, 2023
Hey SchoolBoiQuan, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We understand how frustrating it can be to have buds that do not stay securely in your ears. It's for this reason that we do include additional ear tips in a larger and smaller size to help our customers get the best and most secure fit possible regardless of ear size. Without knowing how long it has been since you lost your device, if there is still a battery charge, you can use the Find My Buds feature to help with a chirping sound to locate the buds. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This product That's great to hear! Ear buds can be
on December 13, 2023
Posted by: Sean903
[This review was collected as part of a promotion.] That's great! Using earbuds can enhance your listening experience and make activities more enjoyable. Whether you're listening to music, podcasts, or audiobooks, using earbuds allows you to have a more personal and immersive audio experience. Just make sure to use them responsibly and prioritize your safety, especially in situations where you need to be aware of your surroundings. Enjoy your active lifestyle with your earbuds!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great reliable buds!
on December 14, 2023
Posted by: Tabs44
[This review was collected as part of a promotion.] I love that these ear buds connect to any of my Samsung devices with ease. They are great for working out or just for fun. The sound on these are amazing and well worth the price you pay for them. I received these as a gift for my birthday one year and they are still going strong! I will also most Likely update soon to a newer model because I have enjoyed these so much. I also really love the design. They are unique which makes me love them even more. They are beautiful when they are in your ears, I received the lilac color and am still in love!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great audio only one glitch
on December 14, 2023
Posted by: Cueballtech
[This review was collected as part of a promotion.] Love the buds, love the batteries only glitch I see is the case cannot be tracked via the app if the buds aren't in it....
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Seamless Control in Noisy Environments
on December 14, 2023
Posted by: SoundSavvyTechie
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy Buds 2 Pro primarily for streaming and work, and they've been a game-changer. Working in a noisy environment, not only do they provide an excellent music experience, but they also protect my ears from the surrounding clamor. The ease of adjusting volume and toggling between noise cancellation and ambient sound without touching my phone is impressive. The Buds 2 Pro are so comfortable and light that I barely notice them in my ears. It's like the music is floating in the air around me, creating an immensely pleasant sensation.
Value
5
Written by a customer while visiting Samsung US