Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Improved sound quality and intensity
on December 13, 2023
Posted by: Hamidrezahrg
[This review was collected as part of a promotion.] This has clearly improved from the previous Buds pro in terms of quality and sound level. It is also lighter, makes it more comfortable when wearing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on December 13, 2023
Posted by: Halfpint1982
[This review was collected as part of a promotion.] I use them everyday for every activity. I have no idea how I would get through my day without them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Worked well at first
on December 13, 2023
Posted by: Jericho
[This review was collected as part of a promotion.] Movie and music quality is great.
Phone calls are clear as long as the other person isn't using blue tooth as well; then there's too much background audio.
Coming through on both sides.
They keep getting clogged with ear wax, even though I clean them regularly and replacing the bud covers
Phone calls are clear as long as the other person isn't using blue tooth as well; then there's too much background audio.
Coming through on both sides.
They keep getting clogged with ear wax, even though I clean them regularly and replacing the bud covers
Value
3
Response from Samsung USBy Social Commerce, December 27, 2023
Hey Jericho, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand it's important to have clean buds for both the volume, audio quality, and fit of your device. We have provided a link to an article to help layout the steps we recommend to best clean your buds. We have also included a link to an article for the Active Noise Cancelation setting and the Samsung Support Team if this feature is not functioning as intended or expected. Thank you for being a Samsung customer. -Elizabeth
How to clean your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00086123/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Twitter
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How to clean your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00086123/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Confirm Clear Confert to ones ears.
on December 13, 2023
Posted by: Lovely9
[This review was collected as part of a promotion.] All in one , truly ideal device for entertainment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on December 13, 2023
Posted by: Timmy77
[This review was collected as part of a promotion.] Sounds loud and clear, comfortable abd great battery life too. Will get again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my pro buds fit comfortably in my ears.
on December 13, 2023
Posted by: Ronigirl699
[This review was collected as part of a promotion.] I use my buds to watch TV movies while my hubby is watching hockey. I also love them to walk and to exercise. Never fall out even running. Sound is exceptional
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung ear buds are great. The sound is crisp.
on December 13, 2023
Posted by: Rottweilermom1
[This review was collected as part of a promotion.] I love my buds too listen to my favorite music. I take my Rottweiler on a long walks. I'm singing too beat the band. When I get home they go in the charger. Time to clean the house. Ear buds in lol. Loud Rock and Roll or Hip Hop. At night I use them the to relax listening 2 a book. 5 🌟 buds!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
these bud are best
on December 13, 2023
Posted by: tigerw
[This review was collected as part of a promotion.] i use mine for steaming you tube and for listening to music. they have a tight fit and never fall out. they are great.
Value
5
Written by a customer while visiting Samsung US