Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Beyond expectations
on March 3, 2023
Posted by: Bobbmannproductions
[This review was collected as part of a promotion.] Before yesterday, I was an avid Apple user. IPhone, MacBook pro, airpods, and ipad. Yesterday I traded in my iPhone for a galaxy s23 ultra, galaxy watch 5 pro, and buds 2 pro. I wear earbuds a lot everyday and so far these buds 2 pro are insane. My biggest thing with earbuds is making sure they fit well.in my small ears. These fit perfectly with the smaller tips that they come with. They also sounds great and the noise canceling is not as brain numbing as the airpods.
Written by a customer while visiting Samsung US
Customer Rating
5
Love these
on March 3, 2023
Posted by: Benzboi82
from Northern Virginia
Expertise:Expert
Best buds I've had since the old beats by dre. Clean sound and crisp bass, and I love when they automatically switch to ambient mode when I start talking. Now I never have to take off one of my buds just to hear who I started talking to.
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Very pleased
on March 4, 2023
Posted by: Lovethem
[This review was collected as part of a promotion.] The earbuds work great. Connect easily and stay connected. My only gripe is when the volume keeps dropping over every little notification on my phone. Was able to change a bunch of setting to help them work continuously. Wish they were louder but that's my main complaint on on every wireless earbud
Written by a customer while visiting Samsung US
Customer Rating
5
Best ear buds ever
on March 4, 2023
Posted by: SamSungLover1
[This review was collected as part of a promotion.] They have great sound. Great ambient and noice canceling. Has a great mic too
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 4, 2023
Posted by: Probuds
[This review was collected as part of a promotion.] This product is small light weight and has great features.
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional
on March 5, 2023
Posted by: Smiama
[This review was collected as part of a promotion.] I absolutely love these buds! Great sound quality and really great noise canceling feature. They are some of the best I have ever owned. Strike that. The best I have ever owned. Great for loud spaces and working outside. Love them!
Written by a customer while visiting Samsung US
Customer Rating
5
Sound extremely well
on March 5, 2023
Posted by: SamsungFam
[This review was collected as part of a promotion.] These headphones are phenomenal they blocked sound very very well they sound amazing and personally they're much more comfortable than air pod pros. I like the head tracking that the Samsung phone does with the buds. I like how the lock into your ear. They are really worth their value
Written by a customer while visiting Samsung US
Customer Rating
3
Their great but.....
on March 5, 2023
Posted by: Thebudman
[This review was collected as part of a promotion.] I've had these buds for about a year now. Being in the construction business I tend to jostle and sweat alot, unfortunately these buds don't like to stay in my ear. I've tried using different inserts with no avail. The sound quality on them are great and I love that I don't need to have both of them in to enjoy what ever I'm listening to.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, March 7, 2023
Thebudman, thank you for your feedback on your Samsung Galaxy Buds2 Pro. If you are struggling to keep the buds in your ear, we do have available as an accessory a different set of ear tips that are made out of a foam material rather than the silicone that may help you with a greater level of security. Thank you for being a Samsung customer. -Elizabeth
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US