Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Awesome quality
on December 12, 2023
Posted by: ALATINDREAM13
[This review was collected as part of a promotion.] I use my buds for hom re and wor. At work the sound that comes though is crystal clear especially with the noise canceling feature
For home I se it with my phone and tablet also by samsung and love the clear sound that comes through as though you were in a concert especially love playing music on you tube and perfect with my phone when calls come through they are so fast in pairing and connecting its fantastic
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Earbuds
on December 12, 2023
Posted by: Love4these
[This review was collected as part of a promotion.] These earbuds are convenient and comfortable to the ears. I love how easy they connect and use them daily. The noise cancellation is another great feature. I highly recommend this product and is one of my favorites from Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best headphones out there
on December 12, 2023
Posted by: TheHaze
[This review was collected as part of a promotion.] Just love the quality the features and especially the battery life, I use them after work and for when I'm drawing or when I'm on the go
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good sound and quite comfortable
on December 12, 2023
Posted by: XtremeAlmond
[This review was collected as part of a promotion.] I wanted an easier on-the-go way to listen to music seeing as my current Bluetooth headphones were crumbling. I looked around at multiple wireless earbuds and found the galaxy bud pro 2. When I got them and started experimenting with them, the biggest shock to me was the 3d mode. I've never experienced something like that from ear buds. If you turned your head, the music "stayed" in its location. I spinned around my room a while just listening to my favorite songs sound like they were coming from one direction. Ontop of the directional mode, it has a 360 mode. It takes the audio and imitates the effect of sitting in a room with speakers. I never turn that setting off. The case they come in is absolutely tiny compared to what I imagined. I can put my keys, my buds, and my phone in one pocket and it doesn't feel that over packed. With light to moderate use the battery lasts me a couple weeks easy. The connectivity to my Samsung phone is very cool. So many settings I can change and play with, a Display I can look at on my phone or watch to see battery percentages and audio settings.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great integration, goid sound , poor design
on December 12, 2023
Posted by: Sasha411
[This review was collected as part of a promotion.] Overalls I'm hapoy with the buds. The soud is clear the charge lasts a ling time. The weakness of the product is in its physical design.
The charge case will open any time it's dropped and the buds fly out like bullets.
The in ear fit is ok, ibut f you are moving they will slip and fall out .
The microphone placement is strange andvwill pickup sounds around you instead of your voice.
The charge case will open any time it's dropped and the buds fly out like bullets.
The in ear fit is ok, ibut f you are moving they will slip and fall out .
The microphone placement is strange andvwill pickup sounds around you instead of your voice.
. Overalls it's a work in progress.
Value
3
Response from Samsung USBy Social Commerce, December 26, 2023
Hi Sasha411, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We are happy to hear you are enjoying the audio quality and battery life of your device. With regards to the fit, you can work with the additional silicone tips in a larger or smaller size to help wth the fit. We also have form conform ear tips available that are compatible with this device. For your case, if you are concerned with drops in the case causing the buds to come free, we do have cases available for the charging case that will help prevent the drops and potential accidental damage, as well as helping keep the case closed better. We have also included a link to the Samsung Support Team to help ensure the microphone of your device is functioning properly and that the settings in the Samsung Wearables App are best aligned to your needs. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
These have great sound quality and are noise cance
on December 12, 2023
Posted by: Dionejd
[This review was collected as part of a promotion.] I use them for privately watching videos in my phone. At home and while traveling.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Noise Cancelling Earbuds
on December 12, 2023
Posted by: Infinity407
[This review was collected as part of a promotion.] I use my earbuds to listen to music and watch videos on my phone. I also have used it for my PC for the same reasons. The sound is great, battery last a good while even with the ANC. There are a few down sides. The touch controls are a bit touchy and not quite as customizable as I would like. Also, the finish on the case is good for grip but is terrible for dust collection and scuffing. The Galaxy Buds+ I had had a much better finish on the case and was smaller.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Functionality
on December 12, 2023
Posted by: StaticSylix16
[This review was collected as part of a promotion.] This product has many built-in functions that I just cannot ignore. I'm able to control many features with its sensors. I'm extremely happy with my purchase!
Value
5
Written by a customer while visiting Samsung US