Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Like features on device
on March 2, 2023
Posted by: Aznpmpn
[This review was collected as part of a promotion.] I use them when I travel. Love noise canceling feature also love the noise ambient when someone talks they automatically go low so you don't have to remove to hear other person
Written by a customer while visiting Samsung US
Customer Rating
5
All features of this product is amazing
on March 2, 2023
Posted by: Richsmoove32
[This review was collected as part of a promotion.] These headphones are amazing love the sound and quality...the only thing I wish is for the plastic to be slimmer in roundness or for soft gard on the plastic..so it won't push up against ear
Written by a customer while visiting Samsung US
Customer Rating
5
Very good ear buds
on March 2, 2023
Posted by: Polaris721
[This review was collected as part of a promotion.] I used Galaxy Bud2 Pro few month.
Very clearly sound and long battery time and very very fast charging.
Very clearly sound and long battery time and very very fast charging.
Written by a customer while visiting Samsung US
Customer Rating
3
Buds value
on March 2, 2023
Posted by: Randilly
[This review was collected as part of a promotion.] Great fit. Sound is above par. Does disconnect from phone from time to time. And noise canceling is subpar.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, March 7, 2023
Randilly, thank you for your feedback on your Samsung Galaxy Buds2 Pro. Without knowing for sure, we would recommend ensuring your buds are set to ANC sound rather than the other two options, one of which simply being "off" which will neither allow for hear through, nor do noise cancellation. If this is the case for you, we have included a link to the Samsung Support Team below who can further assist you in getting your buds settings aligned to your needs. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
The battery live is excellent
on March 2, 2023
Posted by: Sontie
[This review was collected as part of a promotion.] I used to listen music at work the noise canceling is exelente,
Written by a customer while visiting Samsung US
Customer Rating
5
Best among the best
on March 2, 2023
Posted by: Samsfan
[This review was collected as part of a promotion.] This is one of the best earbuds I have ever purchased. I have owned many name brands in the past and this is by far the best.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing ambient noise
on March 2, 2023
Posted by: ChronicKilla
[This review was collected as part of a promotion.] I use these for calls, music, as well as movies and videos, sound quality is absolutely amazing paired with the S23U.
Hands down though compared to my previous sonys although battery life is shorter. Active noise canceling a long with ambient is absolutely amazing. Phone calls feel as if the other person is right in the room with you.
Written by a customer while visiting Samsung US
Customer Rating
5
The Quality Is Amazing
on March 3, 2023
Posted by: Dmitrysfoul
[This review was collected as part of a promotion.] Even though I had high expectations, they were all surpassed. The bass is surprisingly great and all of the technology is a huge plus.
Written by a customer while visiting Samsung US