Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Great features. Easy to use.
on December 12, 2023
Posted by: Kfr439
[This review was collected as part of a promotion.] I use the ear buds at work. They are comfortable to wear for extended periods of time and the sound quality is great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Disconnect
on December 12, 2023
Posted by: Galaxy64
[This review was collected as part of a promotion.] The ear bus disconnect all the time. You can not make or receive calls with them complete garbage. Better off buying the after market and saving yourself a lot of money.
Value
2
Response from Samsung USBy Social Commerce, December 20, 2023
Hi Galaxy64, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important your device is to you on a daily basis. We have provided a link to an article to help with the connection to your cellular device you mentioned. Without knowing if the difficulty with your calls is being able to hear through the microphone or not being able to connect in the first place, we have provided a link to the Samsung Support Team to work with you directly towards a resolution. Thank you for being a Samsung customer. -Elizabeth
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
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Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy Buds2 pro
on December 12, 2023
Posted by: Rod707
[This review was collected as part of a promotion.] Good sound on calls,streaming, music and all other ....I don't the shape because they can fall more easy from your ears....the price is to much ...I can get another type of earpods with the same qualities cheaper
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
So close to being the perfect product.
on December 12, 2023
Posted by: Eisforevolution
[This review was collected as part of a promotion.] I use my ear buds everyday, and they're almost perfect. Only thing I would improve on is touch controls, which is sometimes too sensitive, and an unintentional touch is recognized as a "touch and hold" gesture.
Music sounds great and noise cancelation works well when needed.
Integration with the app, as well as with my Galaxy Watch is so helpful. I love being able to pause/play/volume in any way I choose, wether it's on my phone, watch or even the ear buds themselves.
I also love that with the app, I can customize my buds to my preference, such as turning voice assistant on/off, or setting the touch control buttons to my preferences.
Music sounds great and noise cancelation works well when needed.
Integration with the app, as well as with my Galaxy Watch is so helpful. I love being able to pause/play/volume in any way I choose, wether it's on my phone, watch or even the ear buds themselves.
I also love that with the app, I can customize my buds to my preference, such as turning voice assistant on/off, or setting the touch control buttons to my preferences.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Yes I sell them
on December 12, 2023
Posted by: Bigpimpin
[This review was collected as part of a promotion.] I use them to listen to music and talk on the phone when in store and need my hands to do my j9b the sound quality is amazing also when traveling and on the plane
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Would definitely buy again
on December 12, 2023
Posted by: ricardorodab
[This review was collected as part of a promotion.] I tried a few other options before but the buds2 pro made me decided to stay with Samsung. I use them everyday for running and at the gym, during work and for listening to music. Sound is very solid and I would definitely recommend them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sounds good
on December 12, 2023
Posted by: ShawnX
[This review was collected as part of a promotion.] Use them for music and watching videos. Also on long trips.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds I've ever had
on December 12, 2023
Posted by: Powerhold37
[This review was collected as part of a promotion.] I use these as my primary audio source for my phone and laptop. I never leave my house without them. The quality is superb for music, videos, and games. The ANC is perfect, I use them on every plane ride I'm on to zone out and drift away into whatever I'm listening to.
Value
5
Written by a customer while visiting Samsung US