Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Perfect for my needs
on December 12, 2023
Posted by: WOLeiFr
[This review was collected as part of a promotion.] As a heavy equipment operator the galaxy buds 2 pro are excellent. The ANC (active noise canceling) creates a pleasant atmosphere in the cab and allows me to listen to music while working. The voice detection feature enables me to speak with others when needed without having to adjust the buds. We use group text so I get notified and can hear the notification when needed. With these features on I get about 4.5 hours of usage. I place them in the case at lunch and they are fully charged ready to finish out the day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The sound is immaculate!
on December 12, 2023
Posted by: shyatt1830
[This review was collected as part of a promotion.] The sound quality of the Buds 2 Pros is fantastic. They have clear highs and booming lows, and I have no omplaints at all. The seemless connection between my phone and my tablet is definitely a huge plus as well. Overall the best earbuds I've ever had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Ear buds are great, sound great & feel great.
on December 12, 2023
Posted by: Zaknooch
[This review was collected as part of a promotion.] I use my ear buds all the time. Whether Im on the train or the bus maybe just walking to the store or taking my daughter and her brother to the park I always have them on me. The case and buds are a perfect size not to big not to small. Fits in my pocket no matter what type of pants or shorts I have on. They sound great too alot of these other brands don't have the same kinda sound especially with the noise canceling options that are on the app. Even the galaxy wearable app is great. I love how easily it switches between my different devices weather it's my samsung galaxy phone, samsung galaxy tablet or even my samsung tv. when I gotta keep the noise down at night. Even connects flawlessly to none samsung devices. I'm completely happy with them . Only option I wish you guys had for them is an active style ear fitting one that I could use if I'm running or working hard at work on a job site. If you guys could come up with a type of rubber ear fitting that can go around the ear or even those 3 point triangle ones that squeeze into the concha of the ear that would be awesome. In ending I love them!
Value
3
Response from Samsung USBy Social Commerce, December 18, 2023
Hello Zaknooch, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are thrilled that you are so happy with the audio quality and software features of your device. If you would like to explore ear tips for your more robust activities, we do have available foam conform ear tips available for additional security in the fit. Thank you for being an enthusiastic Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great buds.
on December 12, 2023
Posted by: Hatter187
[This review was collected as part of a promotion.] I have used these headphone for a while now and haven't had a single issue with them. Sound is great and the do a really good job of drowning out sound since I am a welder and work around alot of loud sounds all day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The sound quality is absolutly amazing
on December 12, 2023
Posted by: Dlittle
[This review was collected as part of a promotion.] They work absolutly amazing. Love the sound quality when im working on ny car or if i need to talk to people i can switch to ambiant mode and keep listening to music while talking to people. They always sit in my ears very comfortably. Best investment ive made this year.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works great.
on December 12, 2023
Posted by: EMadden
[This review was collected as part of a promotion.] I use them mostly at work. They are great and comfortable having a tendency to wear them eight to ten hours per day. Then noise cancelation works beautifully. My only complaint is if I take one out to hear someone better after pausing it has a tendency to to one of two things, either it starts to play again or it changes the mode from noise canceling to ambient or off depending
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The ear buds pro 2
on December 12, 2023
Posted by: SpaceMan
[This review was collected as part of a promotion.] It is ok but they always seem to fall out of my ears
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Better ear buds
on December 12, 2023
Posted by: Mrsjules
[This review was collected as part of a promotion.] I don't like that my buds fall out my ear all the time
I like that it pairs with my phone the minute I open it and you can see the battery level on my phone. If it had s hook for the ear I would use it all the time. I only use it in my house so when it falls it's on my clean floor
I like that it pairs with my phone the minute I open it and you can see the battery level on my phone. If it had s hook for the ear I would use it all the time. I only use it in my house so when it falls it's on my clean floor
Value
3
Response from Samsung USBy Social Commerce, December 18, 2023
Hi there Mrsjules, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We love hearing how much you enjoy the audio features and functionality of your device. If you haven't done so already, your device would have come with additional ear tips in a smaller and larger size to help fit to your specific ear size. You can also perform a fit test in the Samsung Wearables App. We have provided a link to an article to help know the optimal placement for the buds in your ears as well. We also have available on our website foam conform ear tips if these additional steps do not help acheive the fit you desire. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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Written by a customer while visiting Samsung US