Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Best truly wireless option available
on December 12, 2023
Posted by: SamsungFan4L
[This review was collected as part of a promotion.] I love these buds. The sound is crystal clear. The battery last very long and charge very fast via the case when out and about. I recommend the Samsung oem waterproof case. The noise canceling is the best ive ever used.
All in all, I highly recommend these.
Value
5
(click to see the video)
Written by a customer while visiting Samsung US
Customer Rating
4
Better then most competitors offer
on December 12, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] The Samsung Galaxy Buds Pro 2 offer an impressive audio experience with rich bass and clear highs. The active noise cancellation effectively reduces ambient noise, enhancing the overall immersive sound quality. The sleek design and comfortable fit make them ideal for extended use. The touch controls are intuitive, allowing easy navigation and call management. However, the battery life could be improved for longer usage sessions. Overall, the Galaxy Buds Pro 2 deliver a premium audio experience with notable features but could benefit from longer battery endurance.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
The mic is not the best quality
on December 12, 2023
Posted by: Uclemadd
[This review was collected as part of a promotion.] I use it for music and talking. The quality could be better
Value
3
Response from Samsung USBy Social Commerce, December 15, 2023
Hello Unclemadd, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are happy to hear you are overall enjoying the music and fit of your device. We have provided a linkt o a great article to help with getting the quality during your calls you are looking for in your device. We have also provided a link to the Samsung Support Team if this article does not help resolve this difficulty. Thank you for being a Samsung customer. -Elizabeth
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
These earbuds are great
on December 12, 2023
Posted by: Tattoofreak
[This review was collected as part of a promotion.] I had the lives and decided to try the buds 2pro. They are great. Great sound good battery and they wear very good. Great buy an the trade in program go get um
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Use 24/7 & LOVE them!!!
on December 12, 2023
Posted by: CrazyCoopCoven
[This review was collected as part of a promotion.] I work with farm equipment, animals and very loud poultry lol. I have bad anxiety so when working my mind just runs and sends me into a bad place mentally. Having these allows me to listen to something to distract me and also drowns out the machinery, crowing roosters, squawking ducks, screaming goats, and gobbling turkeys lol. They have great range. Pretty good at blocking ambient noise. Also wonderful for when I'm cooking and cleaning. They even work great over my loud Dyson! Definitely recommend 😊🩷
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Works well
on December 12, 2023
Posted by: 0o0o0o0
[This review was collected as part of a promotion.] Everything works, but voice recognition for noise canceling is too eager
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Buds Pro 2 review
on December 12, 2023
Posted by: canenfuder
[This review was collected as part of a promotion.] Awesome device, use for gym, walks and work. Find the device feature works flawless.
No issues.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best comfortable noise isolation earbuds ever
on December 12, 2023
Posted by: Syinara
[This review was collected as part of a promotion.] I was so blown away by these after purchasing in the store. I did a little research (comparing these to beats) before purchase, but it didn't prepare me for just how good these are at blocking out sounds from the world and giving quality audio in your ears (all while being extremely comfortable in your ears). My husband has actually used these while riding his sport motorcycle (yamaha R1 if that matters to anyone) and these were better at blocking out wind noise than the ear protection he uses from the production plant he works in. Pluuussss, he is now able to call me while riding and we can understand each other!
10/10 would recommend! I absolutely love my early Christmas gift :)
Value
5
Written by a customer while visiting Samsung US