Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Great product
on December 12, 2023
Posted by: Simplyad12
[This review was collected as part of a promotion.] I uses it for music , learning or call. At every instance it gives me sound that needed perfect sound.
Ambient mode is great. Noice cancellation is too great. I love this product. Using it from 1year
Ambient mode is great. Noice cancellation is too great. I love this product. Using it from 1year
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Clarity & Functionality
on December 12, 2023
Posted by: Android4life
[This review was collected as part of a promotion.] I use my buds for music & calls. The clarity is amazing. The sound quality is clear & they cancel out the surrounding sounds when I have them in my ear. I would definitely recommend them to anyone looking for great, quality earbuds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Unique Device for audiophiles
on December 12, 2023
Posted by: UNECARE
[This review was collected as part of a promotion.] This device is so light, i bet you can not feel it on your ears.
Audio quality is definitely unique. Samsung audio codec feels the all sound lossless. As a music producer I strongly recommend this buds for music lovers. Bass, mids all frequencies are gonna be in your ears with lossless codec standart of samsung. I would definitely not buy another product.
Thanks samsung. You are the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This galaxy buds are the best by far
on December 12, 2023
Posted by: Pjvv83
[This review was collected as part of a promotion.] I have owned several Galaxy buds throughout many years and by far this is the best buds so far great sound quality and many options to play with.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing quality
on December 12, 2023
Posted by: JazzyC
[This review was collected as part of a promotion.] I didn't know if i would like these buds since normally I don't go for the "bud" style of earbuds, i like something with a cord so it doesn't fall out my ear easy and I can find them easier. But i love these so far. Quality is amazing, the head tracking is a nice feature, and it detecting when you're having a conversation and amplifying the sound is a good touch. My only gripe is that they fall out my ears too easily, so i always have to fumble them in my ear and with the touch controls on I'm always pausing what I'm listening to unintentionally. But other than that they're great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great charge time/amount
on December 12, 2023
Posted by: BattyTatts
[This review was collected as part of a promotion.] Extremely durable. Great charging time, as well as longevity for holding each charge.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Awesome audio if I could keep them in my ears
on December 12, 2023
Posted by: 3Luvsacharm
[This review was collected as part of a promotion.] So, i wear ear buds ...often. While cooking, cleaning, folding and working. The audio controls work wonderfully but the unfortunate thing is, I these thing simply wont stay in my ears. I hace tried everything from changing out the bud inserts to aftermarket bud holders. They simply wont stay put. I purchased these as a replacement to the first series of wireless buds because my baby ruined the first pair by soaking them in her mouth, lol. If you all would kindly go back to the drawing board on these that would be great. I think this design is simply too heavy to stay put. Also, not everyone wants the bud to free hang in their ear canal. It would be nice to have an over ear clip add on as an option for those who like the security and comfort they provide.
Value
3
Response from Samsung USBy Social Commerce, December 13, 2023
Hi there 3Luvsacharm, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are grateful to your for providing your honest experience and troubleshooting measures you have taken to achieve the perfect fit for your device. We have available one additional choice for ear tips that are made of foam conform material. You can also perform a fit test while wearing the device and connected to the Samsung Wearables App. We have also provided a link to the Samsung Support Team for further assistance and options if you would like. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This product provides great features!
on December 12, 2023
Posted by: TRCDigitalMainstay
[This review was collected as part of a promotion.] I use mine whenever I am away from my desk. The noise canceling meets or exceeds everyone else's. I can drive in a car with the windows down, be at a child's outdoor athletic event with wind or in a room with multiple oeople talking and the person on the other end does not know I am not sitting at my desk in a room by myself with a closed door. Additionally, the quality of the tone I hear is unmatched. I hear clear, crisp tones and the outside noise is gone.
When listening to music they also rank tops in my mind. The software can be adjusted to the way you like to hear music.
When listening to music they also rank tops in my mind. The software can be adjusted to the way you like to hear music.
Value
5
Written by a customer while visiting Samsung US