Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Best product out of the 3 buds I've had.
on December 8, 2023
Posted by: LoveallSamsungs
[This review was collected as part of a promotion.] Perfect for when I want to stream a movie and everyone around is being loud.
I love using them to stream music, the quality is amazing. One of my favorite features is the Ambient sound.
And adjusting the sound to whatever i'm listening to. Did I mention purple is my favorite color. I love the way they fit.
They don't hurt my ears at all.
I love using them to stream music, the quality is amazing. One of my favorite features is the Ambient sound.
And adjusting the sound to whatever i'm listening to. Did I mention purple is my favorite color. I love the way they fit.
They don't hurt my ears at all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The must have daily essential.
on December 8, 2023
Posted by: MajesticOx
[This review was collected as part of a promotion.] The Galaxy buds pro 2 have become a permanent pocket must have. Keys, wallet, phone, and buds. The case is small enough to not bulk up your pocket out and about or add any weight in general. At any point I can put my buds in and listen to music or pod casts while shopping or stuff around the house. Ambient sound mode makes this possible. I can have them in and be aware of my surroundings. Which is why I found my buds great for motorcycle rides under a full face helmet. I can listen to music, answer calls, and hear my gps all while being able to hear my surroundings. To sum up, I dont go anywhere with out my galaxy buds pro 2. For real new daily essential.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Seamless buds for any device, but especially Samsu
on December 8, 2023
Posted by: Galaxyfan2000
[This review was collected as part of a promotion.] These buds2 pro work amazingly well on several of my devices including windows devices, my Samsung Galaxy s20 ultra, and a Lenovo Android tablet. Samsung has made native applications available for all platforms, unlike Apple and the functionality is the same across the operating systems. This makes the exceptional hardware and sound quality so much better to use and to configure for each device.
Sound quality including range, Soundstage and base are exceptional for such small buds.
Battery life is generally really good and when the case us fully charged you can get well over a full day of listening with noise canceling on.
The find my device feature has gotten better but still isn't as seamless as it could be.
The fit and size of each ear bud is a little awkward at first and if you are not careful putting them in it can impact the noise canceling and sound quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds 2
on December 8, 2023
Posted by: kittylove
[This review was collected as part of a promotion.] These headphones are amazing! First of all, I love the ambient sound, I can wear both headphones and still hear the person next to me very clear. Secondly, I love how easy they are to connect to my phone and how easy they are to use. I would 100% recommend them to others.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best ear buds out there
on December 8, 2023
Posted by: GAQ123
[This review was collected as part of a promotion.] Use my gbp2 for calls and video, works excellent. Best in class noise cancellation better than Bose.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Experience
on December 8, 2023
Posted by: Gordo25
[This review was collected as part of a promotion.] These earbuds are sometimes difficult to keep in ear. You have to constantly adjust them to fit right. I have gone thru 2 pairs because always 1 bud tends to sound distorted. I have always gotten Samsung ear buds but just find it difficult to fit the comfortably
Value
2
Response from Samsung USBy Social Commerce, December 11, 2023
Hi there Gordo25, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We would absolutely love to help you with the overall fit and functionality of your device. If you haven't done so already, you should have received additional ear tips in a larger and smaller size to help with the fit. You can also perform a fit test while wearing your device in the Samsung Wearables App. Lastly, we also have available foam conform ear tips that can help with the security of your fit. With regards to the sound, we have provided a link to best practices to ensure your buds are clean. Often times the sound can be affected if you don't ensure your buds are clean and free from obstruction. Thank you for being a Samsung customer. -Elizabeth
How to clean your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00086123/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
How to clean your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00086123/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
best fitment and sound so far
on December 9, 2023
Posted by: chocholee
[This review was collected as part of a promotion.] best fitment and sound of all I ever used, I been used Jabra, bud pro 1, airpod 2 pro, best of the best. hope they will make smaller to fit better in future
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The sound is amazing!
on December 9, 2023
Posted by: Subsite82
[This review was collected as part of a promotion.] I spend a lot of time on my phone or tablet listening to music or watching movies and documentaries. The Buds 2 pro is the best buds I've ever used. The music is super rich with lots of bass and the movies and documentaries are clear voiced
My favorite feature on the Buds Pro 2 is that they switch between my phone and my tablet without the touch of a botton. I can be watching a show on my tablet and pause that, pick up my phone and start streaming music and without a hitch the buds switch to my phone and I get beautiful sounding music as I'm walking out the door to go somewhere.
Value
5
Written by a customer while visiting Samsung US