Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Awsome sound
on December 2, 2023
Posted by: Anthony
[This review was collected as part of a promotion.] I had the buds 2 before buying these, and these are a massive improvement, the sound quality is great, finding them when I loose them with smart things is great. Setting them up is clean and so is connecting them with other Samsung devices. I will say that I wish that there was 100% seemeless transitioning from phone to Samsung tab but otherwise it's awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good sound and ANC
on December 2, 2023
Posted by: LightBuds2ProUser
[This review was collected as part of a promotion.] PROS:
After a month experience, I like sound quality of Buds2 Pro. Ears are more comfortable compared to Buds Live (I have both). The ANC is impressive and blocks out noise in the work environmnet pretty well.
After a month experience, I like sound quality of Buds2 Pro. Ears are more comfortable compared to Buds Live (I have both). The ANC is impressive and blocks out noise in the work environmnet pretty well.
CONS:
Hard to control sound by double tap function. Need to be improved.
Hard to control sound by double tap function. Need to be improved.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Fall out easily
on December 2, 2023
Posted by: Brian
from Avella, pa
Expertise:Intermediate
Quality is nice but they constantly fall out of my ears. Had regular buds 1 and never had an issue.
Features
4
Performance
4
Design
1
Value
3
Response from Samsung USBy Social Commerce, December 6, 2023
Hi Brian, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are happy to hear you are ovearll pleased with the quality, and we would be happy to help you with the fit as well to enhance your overall experience even further. If you haven't done so already, in a small cardboard box in the original packaging should have been additional ear tips in a smaller and larger size. You can also perform a fit test while wearing your buds connected in the Samsung Wearables App. Lastly, if you are still struggling to get the security in the fit you are looking for, we do have available foam conform ear tips for this device available on our website. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Great sound, they will fall sometime
on December 2, 2023
Posted by: Harveg
[This review was collected as part of a promotion.] The sound is great. Noise filter is wonderful. It is difficult for them to stay in my ears. Had the same problem with air pod pros. My ear are not shaped properly for in ear buds.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great buds
on December 2, 2023
Posted by: Bsmith
[This review was collected as part of a promotion.] They are good just wish I could keep up with them or it wold let me track them with the case closed
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great nice light
on December 3, 2023
Posted by: Haunted
[This review was collected as part of a promotion.] Great light and comfortable
It depends on your ear shape but its great for ling sessions atleast for me
As far as the sound 4out of 5
Its great overall
Dont get me starting on the voice canceling feature
That alone worth the price truly great
Itasks all and most of the Annoying noise or atleast lower it great for curting grass or trimming weeds on my electric machine
It depends on your ear shape but its great for ling sessions atleast for me
As far as the sound 4out of 5
Its great overall
Dont get me starting on the voice canceling feature
That alone worth the price truly great
Itasks all and most of the Annoying noise or atleast lower it great for curting grass or trimming weeds on my electric machine
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing sound
on December 3, 2023
Posted by: JJAdams
[This review was collected as part of a promotion.] Very good sound, perhaps the best I've had in terms of earbuds. I love how customizable the sound is to cater to your specific listening style. It doesn't fit in my ear quite as well as I had hoped, but they sure make up for that.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Better Performance
on December 3, 2023
Posted by: Demo91
[This review was collected as part of a promotion.] I think the new buds 2 pro give better performance and it is to switch between Bluetooth devices.
Value
5
Written by a customer while visiting Samsung US