Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
I LOVE MY BUDS
on November 27, 2023
Posted by: LOVEbuds2pro
[This review was collected as part of a promotion.] The earphone case of the new Samsung Galaxy Bud2 Pro doesn't feel good Wrong. Matte texture, light weight, magnetic attraction inside to prevent the earphone from falling off Fall. After wearing the earphone, I feel much more comfortable than the previous generations, and the original ears are negative. The burden is very heavy, and this generation is stable without any dislocation. Because it's a collaboration between Samsung and AKG, the sound quality is as good as before. In terms of noise reduction, there is still high-frequency noise, and the reduction of airpods pro The signal-to-noise ratio still needs to be improved. It's been 4 or 5 years since the last Samsung headset. Upgrade or pre-upgrade? The period is almost the same, the sound quality is good and improved, but there are still some old problems. At. At the beginning of today, the battery of the earphone is 100%, and the battery of the earphone box is 30%, after one day's use, the power of the headset has not changed, and the charging box is 7%. About, basically the gym, buy food, watch videos at home About 6-7 hours.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade
on November 27, 2023
Posted by: FlowMe
[This review was collected as part of a promotion.] Use these for everything. Upgraded from the original buds. So far I'm happy and it's a noticeable quality improvement.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Comfortable to wear.
on November 27, 2023
Posted by: Hkim2910
[This review was collected as part of a promotion.] Great fit. No complaints. Noise canceling excellent.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The subwoofers in the earbuds are impeccable
on November 27, 2023
Posted by: Eights
[This review was collected as part of a promotion.] Using these headphones for work, studying, and outside really made up for my other pair of sleazy headphones. Not only does the buds have an extremely wide range of uses but it really packs a punch in its high battery life time. I go weeks without charging them and they still have over 45%. These headphones are the best I've ever head and wouldn't mind the price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good overall performance
on November 27, 2023
Posted by: Oherr806
[This review was collected as part of a promotion.] These ear buds are great for every day use at work or at the gym long lasting battery life and fit I do miss the added fit support from the 1st gen but these aren't bad.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound quality
on November 27, 2023
Posted by: Nata
Expertise:Expert
Very very nice I am so happy sound quality is next level
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds 2 Pro sound rivals competition
on November 27, 2023
Posted by: Talong1
[This review was collected as part of a promotion.] The new galaxy buds 2 pro a major upgrade from the galaxy buds and buds pro, both of which I currently own. I appreciate the improvements in the sound as well as form factor and fitment. Also, much easier to stop, advance, replay, etc. With the buds 2 pro. I'm very happy I upgraded, life just sounds better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good product when working
on November 27, 2023
Posted by: WHATEVER
[This review was collected as part of a promotion.] They are good buds when working but they will go digital after 5-7 minutes of use. People will say they can't understand me, so I figured out that I hang up and call them right back and they are good for a little bit again. Now when I use them, when I answer the phone, whoever I am talking to , right away when I start going digital let me know and I will hang up and call you right back.
Value
3
Response from Samsung USBy Social Commerce, December 5, 2023
Hi there, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We would be happy to help you troubleshoot the audio on your phone calls if you would like. We have provided a link to the Samsung Support Team to work with you directly to ensure you have the intended audio quality. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US