Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Sounds cancelling for the win
on November 25, 2023
Posted by: Hannie
[This review was collected as part of a promotion.] I use my buds all of the time! The noise cancelling is amazing I am able to put them in and not hear my boyfriends action movies or video games. And the ambient mode is awesome I can still hear what going on and have them in. They are comfortable enough that I have fallen asleep in them. And the auto switch from my tablet to my phone is a feature I didn't know I needed till I had it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall amazing.
on November 25, 2023
Posted by: Loveyyy
[This review was collected as part of a promotion.] I use my earbuds all the time. Especially at school when we have video learning. The sound is amazing and it really does allow me to cancel out everyone else talking so that I can focus on what I am doing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Buds pro 2 amazing!!
on November 25, 2023
Posted by: Littletoytoy
[This review was collected as part of a promotion.] These are very powerful with their sound, amazing quality, bass boosted, sound reduction, and they fit perfectly in the ear canal. I'd recommend these for anything gaming, conference calls, jogging, listening to music. Definitely a must have.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great ear buds and reasonably priced
on November 25, 2023
Posted by: AndreaMDW
[This review was collected as part of a promotion.] These earbuds are a great buy. The noise cancelling works amazing and I love the ambient sound feature if I want to also hear what is going on around me. These buds are very comfortable and do not fall out. I have issues with other types staying in place.
I highly recommend and will only be purchasing Samsung in the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall good performing ear buds
on November 25, 2023
Posted by: Hemiman
[This review was collected as part of a promotion.] I stream podcast and music for 10 hours a day at work. Most of the time the buds work great. I've noticed with some updates the glitch and change the amount of battery life they have. Love that they are water resistant because my job is inclimate weather sometimes and they really stay in the ear well
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
These buds are great quality and affordable
on November 25, 2023
Posted by: AJYMusic
[This review was collected as part of a promotion.] I previously had the airpod pros before I switched to these buds. Since the time I switched, I never realized how uncomfortable the airpods were. The sound quality is essentially the same but in terms of price and comfortability these are miles better. The only gripe I have ever with both the buds and airpods is how hard it is to turn off ambient noise and noise cancelation without their respective devices from that ecosystem.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
OK earbuds
on November 25, 2023
Posted by: Jayandbob
[This review was collected as part of a promotion.] The earbuds are okay. There's still quite a bit of latency for gaming would not recommend using for gaming.
The noise-canceling works really well.
Using them for music is it ok but nothing to write home about.
The mic is usable.
The noise-canceling works really well.
Using them for music is it ok but nothing to write home about.
The mic is usable.
Value
3
Response from Samsung USBy Social Commerce, December 5, 2023
Hello Jayandbob, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important your gaming and overall experience is to you on a daily basis. We have provided a link to an article to help troubleshoot the lag you mentioned while playing your favorite games. If you would like to explore options to enhance your music listening, in the Samsung Wearables App under equalizer you can adjust the sound profile to better suit your tastes. We have also provided a link to the Samsung Support Team and the device manual if you would like further assistance or have questions. Thank you for being a Samsung customer. -Elizabeth
Sound lags from Samsung earbuds when videos or games are played
https://www.samsung.com/us/support/troubleshooting/TSG01200670/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Sound lags from Samsung earbuds when videos or games are played
https://www.samsung.com/us/support/troubleshooting/TSG01200670/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on November 25, 2023
Posted by: Tiago888
[This review was collected as part of a promotion.] This product has amazing sound quality and mobility with an anti slip design.
They are so comfortable and stylish and I love how they sound, the quality is amazing from content consumption or even phone calls.
This product also has super fast connectivity so it switches seamlessly between devices on the Samsung ecosystem just overall an amazing product
10/10 would recommend for anyone looking for some new and great quality earbuds
Value
5
Written by a customer while visiting Samsung US