Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
The best of the best
on November 24, 2023
Posted by: PONCHO
[This review was collected as part of a promotion.] The Buds2 Pros are a remarkable upgrade from the Galaxy Buds
Live, where the Live's connection losses were apparent. The Pros
signal (within Bluetooth range) is flawless no matter what your
angle is to your phone. his is a must have for backyard work and
the driving range. The sound exceeded my expectations, as it is
crisp and covers the 20 to 20,000 Hz frequency range nicely. The
fit is adjustable with the three earhole adapters, the controls are
simplistic, and the sensors are located intelligently, which eases
the mishits for large fingers. I ordered the flat or matte black
finish buds and case. The case's finish appears more scratch
resistant and is similar in layout to the case for the Live buds, but
now has rearranged charging contacts to facilitate quick seating
and successful charging. I traded in my Buds Live and received a
discount. I will not miss them
Live, where the Live's connection losses were apparent. The Pros
signal (within Bluetooth range) is flawless no matter what your
angle is to your phone. his is a must have for backyard work and
the driving range. The sound exceeded my expectations, as it is
crisp and covers the 20 to 20,000 Hz frequency range nicely. The
fit is adjustable with the three earhole adapters, the controls are
simplistic, and the sensors are located intelligently, which eases
the mishits for large fingers. I ordered the flat or matte black
finish buds and case. The case's finish appears more scratch
resistant and is similar in layout to the case for the Live buds, but
now has rearranged charging contacts to facilitate quick seating
and successful charging. I traded in my Buds Live and received a
discount. I will not miss them
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Don't stay in ears
on November 24, 2023
Posted by: Rdsalazar22
[This review was collected as part of a promotion.] Great sound quality, but they have a bad habit of not staying in your ears. Especially if you're talking or eating.
Value
3
Response from Samsung USBy Social Commerce, December 4, 2023
Hey there Rdsalazar22, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We love hearing our customers are enjoying the sound quality and features of their device. If you have already worked with the additional ear tips and done a fit test on your device, and are still experiencing difficulty with your fit, we have foam conform ear tips available for this device on our website. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Like them, would but again
on November 24, 2023
Posted by: Buttercup
[This review was collected as part of a promotion.] Good sound and work well. Would buy again when I need to.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible noise canceling.
on November 24, 2023
Posted by: JHolster
[This review was collected as part of a promotion.] I bought these to replace my Sony buds, which had exceptional ANC. However, the Buds 2 Pro exceeded my expectations and surpass the Sony's in my opinion. On top of that, they are so small and fit my ears so well, unlike previous buds I've had that continually fell out. The added features of head tracking and voice detection are also cool, since I wear these all day long at work in the office. Phone call quality is incredible and sound quality is phenomenal. And the price is not bad either. I would buy another pair in a heartbeat!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very good design
on November 25, 2023
Posted by: Xriet30z
[This review was collected as part of a promotion.] Everything seems good the only problem I've had is that the buds fall out when you drop the case but I'm sure they will fix it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
They're alright
on November 25, 2023
Posted by: CJG248
[This review was collected as part of a promotion.] They work great for what they're made for. Great sound quality but a little lacking on the bass, and the volume isn't as loud as most others. ANC and Ambient Sound are really really nice to have and work well most of the time, even when working in loud environments like a metal shop as a job.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Huge improvement over buds 2
on November 25, 2023
Posted by: Indoorsman
[This review was collected as part of a promotion.] The older Buds 2 fell out of my ear and were uncomfortable. I got rid of them.
These Buds 2 Pro do not fall out and are very comfortable, much more comfortable than Pixel Buds Pro. Noise cancelling and touch controls are excellent.
Good work Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great outstanding quality
on November 25, 2023
Posted by: Nano2103
[This review was collected as part of a promotion.] Ive fallen in love with the Samsung buds and have tried a good varity of them. From the live to the buds+ and the Buds pro to this Buds2 pro. They have been so far the best buds overall even if i havent teied the FE which are the newest. The Buds2 pro have better fitting compared to the Buds+ and better voice and bass compared to the buds pro. Also ive been able to enjoy music for longer with its long lasting charge. Great product!
Value
5
Written by a customer while visiting Samsung US