Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
One of the biggest improvements in comfortability!
on November 22, 2023
Posted by: MusicGnostic
[This review was collected as part of a promotion.] One of the things that made my experience with the Samsung Buds Pro 2 so great was the bass, sometimes I find myself hearing tones and frequencies I never thought I could hear previously.
It feels seamless as well, I rarely have my phone too far from my phone but even a bit of a distance away, it sounds incredible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound; challenging controls
on November 23, 2023
Posted by: KKruger28
[This review was collected as part of a promotion.] I really enjoy the sound quality and battery life. Only thing I belive could be improved is ability to advance songs with double tap.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Good sound but uncomfortable fit
on November 23, 2023
Posted by: GalxaxyBudsenthusiasts
[This review was collected as part of a promotion.] I have had all of the galaxy buds and love them. I was excited about getting the Buds 2Pros. The sound is amazing but they get uncomfortable fast. The hard plastic hurts the ears. I'd advise samsung to make a silicon cover to fit over them to make them more "cushy" for comfort. I kept them but chose to use the more comfortable pair galaxy buds 2.
Value
2
Response from Samsung USBy Social Commerce, December 4, 2023
Hi there GalaxyBudsenthusiasts, we appreciate you sharing your feedback on the Samsung Galaxy Buds2 Pro. We are thrilled you find the sound quality of your device to be so amazing. If you haven't done so already, you can always perform a fit test while wearing the buds in the Samsung Wearables App. This can help ensure the device is placed in your ear at the optimal place for comfort. You can also see if the additional ear tips in a smaller or larger size that can help with the overall comfort of your device. Thank you for being an enthusiastic Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Sounds Great
on November 23, 2023
Posted by: Dhikrish
[This review was collected as part of a promotion.] The buds 2 pro fits well and has a good noise cancelation. And sounds pretty good and has a decent battery life.
The additional ear tips are good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent improvement from 1st gen
on November 23, 2023
Posted by: matthewa
[This review was collected as part of a promotion.] The Galaxy buds pro2 were exactly what I was looking for. Maybe my ears are shaped funny but I have trouble keeping many earbuds in my ear but these are an excellent improvement. The greatest thing about these are the noise canceling feature, which practically eliminates most all of this outside and just makes listening to music so much more enjoyable. And then with the ambient noise I can hear most outside noises when I need do yet I don't lose any sound quality which was truly surprising. Battery life is amazing and the case hold a good charge for them too. Combining them with my Galaxy watch and the Samsung wearable app making keeps an eye on the battery life and changing settings nice and easy too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I pick Pro & I've own Live Buds too
on November 23, 2023
Posted by: SamanthaA
[This review was collected as part of a promotion.] I've owned both. The Pro is so much better. My favorite part is the sound proof. Touch ear bud & hold til u hear a noise & done. The sound proof if turn on & off. Also I don't have to take the out even someone starts talking, when I turn the sound proof off, it then let's me hear the noise around me but its louder & clearer then if I take them out. Sometimes I can hear people talking louder & better then when im not using them. I believe they would be good for people hard at hearing, I know they really help me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great fit and durability
on November 23, 2023
Posted by: FabBuds
[This review was collected as part of a promotion.] Best mic I've had on a set of buds and super strong against water. Mine have handled every challenge like a champ!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent choice 👌
on November 23, 2023
Posted by: 143Samsung
[This review was collected as part of a promotion.] The Samsung Galaxy Buds Pro 2 have become my go-to choice for wireless earbuds, and I am thoroughly impressed with their performance, especially in the realm of noise cancellation. Connecting effortlessly to my devices, these earbuds offer a seamless and immersive audio experience. The noise-canceling feature stands out as one of the most exceptional aspects, creating a cocoon of silence that allows me to enjoy my music, podcasts, or calls without external disturbances. The precision of the noise-canceling technology is remarkable, effectively blocking out ambient noise and providing a focused audio environment. The earbuds deliver a clear and balanced sound profile, capturing both the nuances of music and the clarity of voice during calls. Their ergonomic design ensures a comfortable fit, and I appreciate the touch controls that allow easy navigation and customization. The battery life is reliable, offering extended usage without constant recharging. The compact charging case adds a layer of convenience for on-the-go use. Overall, the Samsung Galaxy Buds Pro 2 have exceeded my expectations, offering a superb combination of audio quality, comfort, and top-notch noise-canceling capabilities that enhance my daily audio experiences.
Value
5
Written by a customer while visiting Samsung US