Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6 out of 5
4.6
(6,412 Reviews)
Open Ratings Snapshot
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product. 
(
270 out of 375
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5 out of 5
5
Great Noise Cancellation and good for calls
on November 15, 2023
Posted by: BigSpendaa
[This review was collected as part of a promotion.] I use my buds pro 2 with any and everything at work and also when I'm streaming and watching videos on Samsung Chromebook and all.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Samsumg Galaxy Buds2 Pro is a Must have
on November 16, 2023
Posted by: Poolplayer36
[This review was collected as part of a promotion.] I recently had the pleasure of trying out the Samsung Galaxy Buds2 Pro, and I must say, they have truly raised the bar in the world of wireless earbuds. From sleek design to exceptional sound quality, these buds deliver an unparalleled audio experience.
Design: 5/5
The design of the Galaxy Buds2 Pro is not only stylish but also incredibly functional. The earbuds are lightweight, ensuring a comfortable fit for extended use. The sleek charging case is not only compact but also adds a touch of sophistication to the overall package. The choice of materials exudes durability, making them suitable for daily use.
Audio Quality: 5/5
Samsung has outdone itself in the audio department. The Galaxy Buds2 Pro offer a rich and immersive sound experience. The bass is punchy, mids are clear, and highs are crisp, creating a well-balanced audio profile. Whether you're into intense workout beats or soothing melodies, these earbuds deliver with precision.
Active Noise Cancellation (ANC): 4.5/5
The ANC on the Galaxy Buds2 Pro is impressive, effectively blocking out ambient noise and providing a cocoon of serenity. While it may not completely eliminate all external sounds, it significantly enhances the listening experience, especially in noisy environments.
Battery Life: 4.5/5
The battery life of the Galaxy Buds2 Pro is commendable, offering several hours of playback on a single charge. The charging case provides additional juice, ensuring tha
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Quality sound, difficult ear sizing, okay battery
on November 16, 2023
Posted by: Lincoln
[This review was collected as part of a promotion.] I used my earbuds almost all day to listen to music, podcast, phone calls, and even video calls on my laptop. They're very comfortable although I have trouble fitting one of the earbuds into my ear well. I've tried all the tips and nothing fits terribly well. I may have to buy some custom tips on Amazon or something.
I love how easy it is to charge the battery because it's wireless, but they don't seem to last very long. I feel like I'm always having to charge them midday even if I'm not listening to music and I just have them in. I'm going to tweak the settings to see if that helps.
But, overall I would 100% buy again. Love the great sound quality!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome buds, great sound
on November 16, 2023
Posted by: Devc093
[This review was collected as part of a promotion.] Very good noise cancelation. Stay in ears well. Great sound. Ambient sound enhances what you can hear. Connect seamlessly to your device. Sometimes the mic can be muffled and picks up too much sound for the listener or person on phone call. Overall, an amazing product and very happy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Works great and reliable
on November 16, 2023
Posted by: lulman
[This review was collected as part of a promotion.] I use my earpods all the time, with my phone and laptop. The noise cancelling works but not too intense which gives me head aches. Battery lasts good amount of time and all round works as I need.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love My EarBuds
on November 16, 2023
Posted by: Red2Red
[This review was collected as part of a promotion.] I use my earbuds almost daily for 5-6 hours a day while at work and absolutely love them! The only issue I've really had is that when I switch between my music and phone call and then go back to my music, they sometimes give me static. If I put them back in the case and then back in my ears, they work just fine again.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Noise canceling and settings
on November 17, 2023
Posted by: Rijonhall
[This review was collected as part of a promotion.] I really like the individual programmability of the each earpod and the noise canceling feature. The only thing that gives me problems sometimes is that the music gets paused while trying to readjust them in my ear.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great quality, amazing controls but....
on November 17, 2023
Posted by: Electrofella
[This review was collected as part of a promotion.] I've had these earbuds for approximately a year and I can say these are the best earbuds for noise cancelation, quality sound, and features. The only complaint is the sensor for in-ear detection. The first six months it was perfect but as time pressed on I found that issue more and more prominent. Not to mention connectivity issues even when I'm right next to the phone. I do my best to keep my electronics at their cleanest and never drop them so I'm not sure what the issue is. Overall great but definitely some noticeable defects after an extended period of time
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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