Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
PACKED WITH FEATURES
on February 22, 2023
Posted by: StormJohnson
[This review was collected as part of a promotion.] I love using the passive audio while I work and as I speak to my employees. The feature that allows you to listen to your music and as soon as you start speaking it lowers so you can have a conversation it's just amazing and makes everything so fluid. I think the sound that AKG did with these headphones is amazing especially when activating the Dolby Atmos option on my Samsung S23 Ultra. The noise cancellation is really great especially when you just need a moment to tune out the world. It really does pack a big punch in such a small package. One of the best purchases I've made when it come to headphones.
Written by a customer while visiting Samsung US
Customer Rating
5
Love the product, integral part of my life now
on February 22, 2023
Posted by: Jonohjay415
[This review was collected as part of a promotion.] I use my Buds every single day and I'm not exaggerating about this. I have barely any complaints about the product. They work excellent, fit remarkably in my ears and pair seamlessly with my Galaxy. I love the sound and really enjoy my experience with it. The Buds app is great. Touch controls are fairly reliable. Now being nitpicky but I don't like how the touch controls can be extra sensitive (they activate if you lay on your side or if you brush them accidentally) and that there is no way to turn touch controls off using just the earbuds. You have to go into the Buds app which is fine, I have the widget which works, but just a minor inconvenience. The case is also somewhat sensitive to scratches --- if you put it in your pockets with keys expect to see scratches. Overall stellar product that I wouldn't hesitate to recommend.
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the upgrade!!
on February 22, 2023
Posted by: Kinkyfillets
[This review was collected as part of a promotion.] I previously owned the last generation galaxy buds 2. Those were good but It definitely needed some kinks worked out. With the new Galaxy Buds 2 Pro I am extremely happy with my decision to upgrade. They fit better in my ears. My ears are really small and the buds sit perfectly in my ear. Also the feel of the buds and case itself is definitely an upgrade as well. When you drop the case the buds do not shoot out everywhere like the previous model. I also love the new features that comes with the pro version. Definitely worth the upgrade.
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent Functionality, Decent Sound
on February 23, 2023
Posted by: Rider0
[This review was collected as part of a promotion.] These little gems are perfect for on the go music listening and ANC conversations. While the sound is great, it is not audiophile quality. But then, all true wireless is handicapped in that regard given the current state of codecs.
Written by a customer while visiting Samsung US
Customer Rating
4
Overall great buds
on February 23, 2023
Posted by: GirlyDibz
[This review was collected as part of a promotion.] These earphones are pretty great, the battery on these last a few hours ( I use them at work everyday) they also do a great job at blocking out sound. I ended up buying the purple pair (bora purple) and they are so beautiful. I wish they had them in more colors but that's just preference on my end. They do have wireless charging which is a huge plus and they seem to charge pretty quickly. The sound quality is pretty good as well , it plays sound nicely I never have an issue with it. My only gripe with these buds is the touch sensitivity, sometimes the buds fall out of my ear or become loose and to adjust them I push them in a bit and that in turns pauses my music all the time, it's pretty annoying in that sense I prefer my air pods because I never had that issue. Also I guess I'll say as well that I haven't noticed a skip function on the buds like the air pods maybe it's something I haven't figured out yet on these buds. Overall these buds are pretty solid and good quality. I do recommend them if you were like me and switched from Apple to Samsung.
Written by a customer while visiting Samsung US
Customer Rating
5
Above and beyond expectations
on February 23, 2023
Posted by: Ctechpluss23ultra
[This review was collected as part of a promotion.] It really suits the name "pro" its definitely above and beyond expectations and it fits great
Written by a customer while visiting Samsung US
Customer Rating
4
Some steps forward, some steps back
on February 23, 2023
Posted by: ALC5476
[This review was collected as part of a promotion.] I have Galaxy Buds Live and Pro already but I'll mainly compare these to the Pro's. I like the decrease in size and the feature that helps you get the right fit but the Ambient Sound is not as good as the Pro's. Also like the Pro's these fit a bit awkwardly and tend to fall out of my ears more. Right now im missing one cuz it fell out and no clue where. The Buds Live are the most comfortable. The sound is quite good. The battery life is ok - they barely made it through a 4.5 hour trip. Like the title says some improvements but some regressions.
Written by a customer while visiting Samsung US
Customer Rating
5
Drummers in ear monitor
on February 23, 2023
Posted by: Willdrums333
[This review was collected as part of a promotion.] I use my buds as in ear monitors whilst drumming. I connect to our PA system via Bluetooth so I can hear exactly what the crowd hears. They do a great job
Written by a customer while visiting Samsung US