Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Really great true wireless earbuds
on November 14, 2023
Posted by: Tribunal
[This review was collected as part of a promotion.] I have often had ANC buds that weren't as nice as these, but man... I was missing out. The seamless integration with my Samsung phone is a really really nice touch, and I love features like conversation detect and amplify ambient sounds.
I predominantly use them for streaming music/media, and they are more than up to the task.
The eartips take a little getting used to (they'll feel like they're falling but they aren't). The fit test is a really nice and cool feature, I went too small at first based on past experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound
on November 14, 2023
Posted by: Lovepurple
[This review was collected as part of a promotion.] I use my buds for music, shows and calls. The sound is great. I like how they fit in my ears. Only issue I have is people struggle to hear me over my background. One tip I will share is make sure you keep them clean as the sound will become very low if they are not cleaned regularly.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great for active life
on November 14, 2023
Posted by: Kadewolf96
[This review was collected as part of a promotion.] I love these headphone while traveling. They have cool features to allow you to let in surrounding sounds or block them out. I use them while traveling for work and while working.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product works better than my raycons
on November 14, 2023
Posted by: AlliEdge
[This review was collected as part of a promotion.] I use my buds for work and listening to podcasts and I love how easy it is to connect them to my s 22 my samsung tabs and my s6
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This have great sound
on November 14, 2023
Posted by: Lisa6628
[This review was collected as part of a promotion.] This headphone have a great sound but the ear fit is off. They easily fall of if I am moving to much. There is also no way to adjust them to fit you like the old ones. Howeve they are pretty resistant, both the buds and the case fell into my pond and were there for a good 20 min and still work perfectly. Not to mention the time I ran over the case twice with my car. I thought for sure they would not charge now. They are a little misaligned and has a crack but still charge and hold the buds.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Becareful or they will get lost
on November 14, 2023
Posted by: NotaFan
[This review was collected as part of a promotion.] The ear buds are not good. They don't fit well in your ears, fall out easily, even when just sitting. The sound quality is average. They don't keep a good charge.
Value
2
Response from Samsung USBy Social Commerce, November 30, 2023
Hello there, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We would be happy to assist you in maximizing your experience with this device and adjusting any features you may need. With regards to the fit, if you've already tried the additional ear tips in the larger and smaller size and are still experiencing this difficulty, we do have foam conform ear tips available on our website for this device. With regards to the audio quality in the Samsung Wearables App settings you can adjust the equalizer setting to the audio balance you prefer. If you do have one of your buds fall out, you can also use the "Find my Buds" feature to have the device chirp so long as the device has battery. We have provided a link to the Samsung Support Team to help ensure the battery of your device is functioning as intended. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I love these ear buds!
on November 14, 2023
Posted by: Bamagirl0604
[This review was collected as part of a promotion.] I mostly listen to music thru my ear buds and the sound and quality out of my Samsung Galaxy Pro2 buds are amazing! They fit well in my ear. When I stream movies or YouTube the sound is clear and crisp. When I take calls while my ear buds are in there's no distortion and I can hear the other person clearly And they can hear me clearly. Highly recommend! 5 stars!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Comfortable and long lasting
on November 14, 2023
Posted by: Spencer1128
[This review was collected as part of a promotion.] On my 2nd year since buying my buds 2 pro and the battery is going amazing. Not only that, they're more comfortable than any airpords and the sound is incredible.
Value
4
Written by a customer while visiting Samsung US