Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Awesome Buds
on November 14, 2023
Posted by: MiMiMel
[This review was collected as part of a promotion.] I use my buds for everything. Calls. Workouts. Just hanging out listening to music. The sound quality is outstanding. Highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great core features. Room for small improvements
on November 14, 2023
Posted by: DemandingEars
[This review was collected as part of a promotion.] The noise cancelation works great. It works great in crowds, public transit, noisy offices, places like data centers where there is a loud din of mechanical noise like hundreds of fans. It's even as effective as over the ear noise canceling headphones on short flights where you don't want the bulk of the carrying around over the ear units although you will want the comfort of over the ear when you are getting past the 3 hour point. The battery life could be longer. Noise cancelation eats it. I find the touch controls confusing and turned it off. Conversation recognition works great once you say a couple words. As a music listening device, the audio quality and volume is top notch for an ear bud.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Buds2 Pro
on November 14, 2023
Posted by: FamilyITguy
[This review was collected as part of a promotion.] Great for working out, talking on the phone, traveling, etc.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Works until they dont
on November 14, 2023
Posted by: Cheffie
[This review was collected as part of a promotion.] These earbuds have been truly life changing. I upgraded from the original buds to these and the difference is night and day. The newer buds have better ability to determine when I'm speaking to somebody and adjust the volume to hear other people. This especially comes in handy when my kids need me. When the conversation is done, it goes right back to sound dampening mode where I can completely tune into what I'm working on. They charge so much faster, that I'm often able to switch between ears when I need an ear free and never have one of them die on me. I also love how the case is so much more textured than in previous versions. This keeps it from sliding out of my pocket as previous versions did.
I titled my review this way for a reason however. Though these buds work amazingly when they work completely, there are issues at times. I've had connection issues that I didn't have with the previous version where they just simply won't switch the audio to the buds. The other issue is now the buds are starting to have dodgy sound. One hear essentially sounds muted while the other works perfectly.
Overall these buds haven't lasted as long as their predecessor, but the battery life aside, if you want an outstanding product that exceeds expectation and has flexibility for life random situations, these are your go to choice. Just be aware you might have to upgrade every year and a half instead of every other generation.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy Buds 2 pro
on November 14, 2023
Posted by: Galaxynut
[This review was collected as part of a promotion.] I use my buds all day every day. I am mostly satisfied and happy with the buds 2 Pro. I would say there are two critics I have are the ear fit could be slightly better. I have had Galaxy Buds 2, and Buds 2 Pro, and the Buds 2 fit the ear slightly better. The performance of the Buds 2 Pro is hands down the best sound I ever had. They are clear and sharp with really good range.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on November 14, 2023
Posted by: Willow
[This review was collected as part of a promotion.] I listen to music and podcasts at work. When I'm food shopping I listen to audio books.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Fit
on November 14, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] These fit perfectly in my ears and are way better than the apple ones which just fall out on the smallest movement
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I enjoy my buds
on November 14, 2023
Posted by: RandyG
[This review was collected as part of a promotion.] I use my buds on planes, when working out and at night before bed. The sound quality and noise cancelling features are great. I did have to purchase foam tips to help keep the in my ears.
Value
4
Written by a customer while visiting Samsung US