Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Incredible sound!
on November 13, 2023
Posted by: TintExp
[This review was collected as part of a promotion.] Gym and buds2 pro are perfect match! All day, every day!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features
on November 14, 2023
Posted by: jrb1128200
[This review was collected as part of a promotion.] Sound quality is absolutely amazing. I use them for every day things. Love the colors. Best earbuds I've ever had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome upgrade.
on November 14, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] It's the simple things. Matte colors. Better magnetic case. Smooth finish, open and close. The fit is really what it's all about. And these fit so much better than the pros, buds plus...all of them. Sound is immaculate. Charge is fantastic. The little features are sweet... ambient noise auto turn on during calls or when someone speaks to you. Seemless connection between devices. It all works. Finally.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
U love this
on November 14, 2023
Posted by: Hd57bp
[This review was collected as part of a promotion.] It's fantastic hade phones the battery is fast i love this
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Works only intermittently with Bluetooth
on November 14, 2023
Posted by: Alireza
[This review was collected as part of a promotion.] Works only intermittently with Samsung phone but when it works there is always statics the people on the other end complain.
Value
2
Response from Samsung USBy Social Commerce, November 30, 2023
Hi there Alireza, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how frustrating it can be when your device does not connect as intended and have full functionality. We have provided a link to an article to help you troubleshoot the connectivity of your device. We have also included a link about proper cleaning techniques for your device to potentially help with the static sound you mentioned. Lastly, we have provided a link to the Samsung Support Team if these articles do not help resolve your difficulties. Thank you for being a Samsung customer. -Elizabeth
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
How to clean your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00086123/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Twitter
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Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
How to clean your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00086123/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great longevity, good sound
on November 14, 2023
Posted by: Fourthfour4444
[This review was collected as part of a promotion.] I often use my galaxy buds pro2 at work, and have been for the past year since their release. They sound great, have pretty good battery and can take a beating.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best one Yet
on November 14, 2023
Posted by: JojotheReviewer
[This review was collected as part of a promotion.] I'm still one of those people that upgrades every other year and getting the Galaxy S23+ from the 21 was not a disappointment. The camera, OS, and compatibility with Google Messages has been a game changer. I absolutely adore this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My Galaxy bus 2 pro!
on November 14, 2023
Posted by: Olives
[This review was collected as part of a promotion.] I really like my Galaxy Buds Pro 2 I had them before when they first came out. Unfortunately, something happened. But I couldn't help it after trying.
Live without them. I couldn't do it. I had to buy them again. And I don't regret it. If something happened I would buy them again. The only thing I could ask for is that they be a little bit louder. Even if it meant blowing white eared drums, they're just very good. The quality is good and I like that. If you lose them, you can trip them on the app. They also come with the find. My headphones feature on the app. They have a built-in GP. Yes. And you can find them. Also, they pair to your watch and you can also use your watch to control them as If you were using your phone! I cant wait to see what else samsugn comes out with in the future
Live without them. I couldn't do it. I had to buy them again. And I don't regret it. If something happened I would buy them again. The only thing I could ask for is that they be a little bit louder. Even if it meant blowing white eared drums, they're just very good. The quality is good and I like that. If you lose them, you can trip them on the app. They also come with the find. My headphones feature on the app. They have a built-in GP. Yes. And you can find them. Also, they pair to your watch and you can also use your watch to control them as If you were using your phone! I cant wait to see what else samsugn comes out with in the future
Value
4
Written by a customer while visiting Samsung US