Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6 out of 5
4.6
(6,412 Reviews)
Open Ratings Snapshot
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product. 
(
270 out of 375
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5 out of 5
5
Premium Quality Ear Buds
on November 13, 2023
Posted by: Moon26
[This review was collected as part of a promotion.] I use it on a daily but specifically for working out and running. I haven't had any issues with disconnects or any distortion in audio as I've had with other bluetooth devices. The audio is great and most importantly it doesn't fall off my ears as I've had issues with Jabras ear buds. I would definitely recommend if you want to stay within the Samsung eco system because your able to adjust settings but still great regardless. My wife who is an iPhone user prefers the audio quality over her airpod pros.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Needs new molding design for ear to fit snug
on November 14, 2023
Posted by: 178002
[This review was collected as part of a promotion.] I use my ear buds pro for work, I work as an engineer and they noise canceling is such a nice feature it does need a tweak up to pick up voices since it's crucial for me to hear people around me so I work in a hazardous and treachous job.
Works great after my drive home for me to stay awake since I can hear my podcast loud and clear on the freeway!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Very easy to use and good sound quality
on November 14, 2023
Posted by: Lorlor2210
[This review was collected as part of a promotion.] I use my earbuds on a daily basis for running and working. I like to hit the buttons on the side to pause and play easily. I also like the case and the charge lasts awhile. They stay in pretty good but not perfect.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great little Buds.
on November 14, 2023
Posted by: thatguy
[This review was collected as part of a promotion.] I've always had Bluetooth headsets and headphones, but only recently started using ear bud styles. My first one was the 1st gen Airpods...not good and then it was the red 1st gen Galaxy buds and thry SLAPPED. Loved them! But then they got washed...and dried... In the clothes drier....they did not survive. I was heartbroken and went back to the over the neck style, that is until the Buds 2 Pros were released. Smaller footprint than the Buds 2 and a better form factor that fits human ears than the Buds or Buds 2, and they have many more advanced features than both.
I use them for everything everyday. Seriously. If I don't have one in my ear then check up on me because something is wrong. I LOVE THEM. Working on cars, gaming, streams, calls, sleeping and it all switches seamlessly between devices whenever there's something high priority, such as a call. I'm not going to lie though, it took a while to not care about having a cottonball in my ear though.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Maybe next time
on November 14, 2023
Posted by: RJ2488
[This review was collected as part of a promotion.] I typically use my earbuds when going on outdoor walks, mowing my yard, and while working out. Keeping these thing in my ear is a hassle even after switching between all the different sized ear pieces. Can't bend over without one of them falling to the ground. I never had good luck with Samsung earbuds staying in so hopefully I can eventually find a pair that will. Sound quality is decent. I found that my left earbud drains faster than the right and I'll get the beeping notification in my ear roughly 5 minutes apart.
Value
3 out of 5
3
Response from Samsung USBy Social CommerceNovember 29, 2023
Hi RJ2488, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We understand the silicone ear tips can cause some slip if you are using them for activities where you may sweat. We have available on our website foam conform ear tips that can offer additional security for your fit. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super great for playing my drums
on November 14, 2023
Posted by: jholschen
[This review was collected as part of a promotion.] I use these all the time but I love them for when I'm playing my drums. I use them to play along with songs, and the different sound modes are great for this. I can use ambient/off mode if I want to focus on my drums a little or I can use noise cancelling if I want to focus on the song a little more.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This the best iliteration of the wireless buds
on November 14, 2023
Posted by: 4506232208246
[This review was collected as part of a promotion.] I use these galaxy buds series day to day. Listen to music communicate on phone. Noise canceling is great and passive hearing available at ease. Headphones feel more comfortable in ear vs others as well. I highly recommend this version of the buds because quality and battery life and features feel and utilize alot better.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great noise canceling
on November 14, 2023
Posted by: ChiLove
[This review was collected as part of a promotion.] Works great on multiple devices. Nouse cancel is great. Easy to use and switch between devices
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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