Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Great wireless buds
on November 13, 2023
Posted by: SamsungChic
[This review was collected as part of a promotion.] I use these buds to listen to music and make and receive phone calls while at work and can't have my phone in my hands. I like the fact they are small and light weight. I do have to push them in or adjust them a couple times throughout the day, nothing out of the ordinary. I like the sound and the fact you can set up so when you talk to someone, the volume of your music goes down so you can listen,then back up. The rechargeable case is cool too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buds 3 pro
on November 13, 2023
Posted by: Bramborasean
[This review was collected as part of a promotion.] Best sounding headphones i have ever used. I like the 360 audio makes movies and shows more immerse.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointing
on November 13, 2023
Posted by: Chris
I want to like these because I use all samsung products. But since I've been using these I could not be more disappointed. Samsung has it all wrong when it comes to audio. The treble is so sharp it hurts my ears. The audio quality is worse than other earbuds that are even cheaper than these. Not worth it. I love samsung products but these are not "pro" level earbuds
Features
4
Performance
2
Design
1
Value
1
Response from Samsung USBy Social Commerce, November 27, 2023
Hi there Chris, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand our customers have a range of different preferences when it comes to balance in sound. If you are wanting a different balance in the Samsung Wearables App under settings and equalizer you can change the sound profile to one that better suits your preference. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the sound and ease of use
on November 13, 2023
Posted by: SparklyOne
[This review was collected as part of a promotion.] I use my ear buds for everything. I love the ambient sound, the features to skip, replay, or pause. It's so simple and easy to use!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great audio and battery life
on November 13, 2023
Posted by: Ashcat
[This review was collected as part of a promotion.] I love my bud pros, they always provide me with a great listening experience no matter whether I am watching shows, movies or listening to music! I also love how no matter when I connect to my buds I always have enough battery for whatever I need to use them for through the day!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What have I been missing
on November 13, 2023
Posted by: Music2mybuds
[This review was collected as part of a promotion.] I never believed that any sort of headphones could just stick in my ears and stay there nor that little buds could sound so good.
These things blew my mind out of the audiopond.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The sound is amazing
on November 13, 2023
Posted by: Boss156
[This review was collected as part of a promotion.] I use the ear buds for listening to music through out the day and I love the facts that it tells me when I have texts and the phone calls are nice and crisp
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Ground sound for music not great for calls
on November 13, 2023
Posted by: Emathan3
[This review was collected as part of a promotion.] Great sound for music and for videos. Noise cancelling works well. However constantly notice delay in audio when taking calls. Overall nice bluetooth ear buds.
Value
4
Written by a customer while visiting Samsung US