Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Great noise canceling, fit, and battery life.
on November 13, 2023
Posted by: Bridger
[This review was collected as part of a promotion.] I use these all day everyday at work and home. Whether I am canceling noise around me to focus or amplifying it to listen to a large group meeting. 10/10 recommend the Galaxy Buds2 pro.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good headphones and even better quality
on November 13, 2023
Posted by: Warghost2003
[This review was collected as part of a promotion.] I use it for gaming, watching videos, listening to music while welding, and phone calls.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sounds is professional and clear
on November 13, 2023
Posted by: Michelle
[This review was collected as part of a promotion.] I use them to listen to music on my breaks. And study my spanish lessons. I like that there isn't an echo like with ear buds. They last a long time as far as battery.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice design, good sound
on November 13, 2023
Posted by: JayDelta
[This review was collected as part of a promotion.] If you are samsung Galaxy user, this item should be Must-Have item for you. And If you see galaxy watch user as well, you have to get this product to enjoy your music.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest Buds Made
on November 13, 2023
Posted by: UkThaUnknown
[This review was collected as part of a promotion.] East airplanes hide yourself greatly up under hair because they're mad and not glossy. That's most comfortable feeling while in your ear. Crispin sound perfect with the noise canceling and all can ask for a better bud!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love my galaxy buds
on November 13, 2023
Posted by: Galaxy
[This review was collected as part of a promotion.] The sounds is great and so is noise canceling. I would recommend these galaxy buds to any of my friends.
Value
3
Response from Samsung USBy Social Commerce, November 27, 2023
Hey there Galaxy, thank you for taking time to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We couldn't be happier to hear you are loving the sound and features of your device. Please, feel free to reach out to us at any time if you have questions or additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The product is fantastic
on November 13, 2023
Posted by: Hola4sure
[This review was collected as part of a promotion.] I use it to stream videos, listen to music and for calls. I am amazed at how this device sounds in my ears when using it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The ups and downs
on November 13, 2023
Posted by: Samsunguser1945
[This review was collected as part of a promotion.] Ups - Easy connections to my Samsung phone and tablet. I can switch between them smoothly and connection is fast and the devices don't forget them. I have a work iPhone that they work with well enough.
Downs - These fall out of my ears too often, rain will activate touch function, the mike stopped working before one year, and the charge port of the case clogs to easily when stored in pockets.
Value
2
Response from Samsung USBy Social Commerce, November 27, 2023
Hi there Samsunguser1945, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are happy to hear you are enjoying the smooth connection and ease of transfer between your Samsung devices. We would love to help you troubleshoot the difficulties you mentioned to enhance your overall experience with your device. With regards to the fit, this device should have come with additional ear tips in a larger and smaller size to help with the overall fit. We also have available on our website foam conform ear tips. Given the stated time of ownership being under a year your device is still under warranty and we can assist you with a warranty claim for the microphone of your device. If you enjoy keeping the case in your pocket but are finding the charging port to become clogged with lint or other material, this charging case is compatible with wireless charging or we have available protective covers for the charging case. We have provided a link to the Samsung Support Team to assist with the warranty claim. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US