Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
High Quality at an affordable price
on November 13, 2023
Posted by: Freedomdog27
[This review was collected as part of a promotion.] It's great for listening to my music library. High quality sound and durable as well. Awesome for watching movies and calling family back home. A loyal Samsung customer for life!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good Sound, But Could Be Better
on November 13, 2023
Posted by: FlakFR
[This review was collected as part of a promotion.] The Galaxy Buds2 are Samsung's latest wireless earbuds and they have a lot of cool features, but they're not perfect. First off, they look great and are really comfortable to wear, which is awesome if you like listening to music for hours. The sound is pretty good too, with clear music and voices. But, if you're really into music, you might notice that the deep sounds (bass) aren't as strong as they could be.
One of the best things about these earbuds is that they can block out a lot of background noise, so you can focus on your music or calls. But sometimes, this doesn't work perfectly and you can still hear noises like cars or people talking. Also, the battery life is okay, but if you use them a lot during the day, you might need to charge them before the day is over. So, they're good earbuds, but there are a few things that could be better.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best ear buds for the price!!!
on November 13, 2023
Posted by: Justaguy
[This review was collected as part of a promotion.] I have tried several ear buds, even a certain fruit brand. These sound as good or better, are very comfortable. They are my go to pair.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than Apple, Best around
on November 13, 2023
Posted by: Mary77
[This review was collected as part of a promotion.] I use these ear buds all the time and for everything. Whether I'm in the gym, at a park, or hanging out at home, they're always in use. My favorite features include the touch controls as well as the noise controls. They have an active noise canceling control as well as the ambient sound control that I personally love. My experience with the buds, and every samsung product that I've had, have been pretty amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
better and better
on November 13, 2023
Posted by: RoPo63
[This review was collected as part of a promotion.] I've had the early buds , then the next buds, now the buds2 pro. I love the sounds, the fit, the ease of use. noise cancellation on point, ambient too! these buds stay in my ear and exceed expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Premium feel with crisp sound
on November 13, 2023
Posted by: Booooo
[This review was collected as part of a promotion.] I mainly use my buds during work and these buds are a HUGE upgrade to my previous wireless earbuds I have had for the past 5 years. I was pleasantly surprised with the high quality crisp sound that comes from these buds! Listening to a podcast makes it seem as if you wre right there with the hosts. You can feel the high quality of these buds from the moment you hold them.
My only -small- complaint is that overtime my buds have slight discoloration on the areas that touch my skin as I have the bora purple.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely Amazing
on November 13, 2023
Posted by: WebDev
[This review was collected as part of a promotion.] I've owned many different headphones over the years and these are the best wireless in ear headphones. The sound quality is great, and the features are awesome. The active noise cancelling is amazing and helps tremendous with my anxiety. It was a night and day difference coming from my previous headphones and I don't know how I lived without these galaxy buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
They do not always connect, and disconnect without
on November 13, 2023
Posted by: Megabooie
[This review was collected as part of a promotion.] I use them to listen to music when I'm at work. I listen to YouTube music
Value
2
Response from Samsung USBy Social Commerce, November 24, 2023
Hey there Megabooie, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We have provided a link to an article to help you with the connectivity of your buds. We have also shared a link to the Samsung Support Team if this article does not help resolve this difficulty. Thank you for being a Samsung customer. -Elizabeth
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
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Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US