Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
3
Great but minor bug
on November 13, 2023
Posted by: Oddsvoltage
[This review was collected as part of a promotion.] So far there the best buds i have had how ever i have have one minor bug where it wont switch out of the phone audio mode versus the regular audio mode.
Value
3
Response from Samsung USBy Social Commerce, November 23, 2023
Hello Oddsvoltage, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We love hearing how excited you are about the usage and features of your buds. Without knowing if you are referring to the ANC feature and the ambient noise feature not switching back and forth during calls or something else. We have provided links to the full manual and the Samsung Support Team. These resources can work together to help adjust any settings or determine what other steps may need to be taken to ensure your device functions fully as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The pair ghat fits well to your lifestyle.
on November 13, 2023
Posted by: Barada
[This review was collected as part of a promotion.] This js the laor i have been looking forever. I purchased it last year . It has best possible tech features and put of the qorld spund quaities. Awesome battery life and unbeleibable ergonomics of the device , that would suit everyone.
100 perecent recommended.
100 perecent recommended.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great fit, comfy but sensitive
on November 13, 2023
Posted by: Quackolyn
[This review was collected as part of a promotion.] Love the sound, the controls are hard to operate. I still don't know exactly when to touch. But if I raise my hands and my bicep touches the bud, it pauses.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great ANC, great battery life.
on November 13, 2023
Posted by: Wiskeytf
[This review was collected as part of a promotion.] The ANC is great, the headphones have never died on me, great sound, good bass for being as small as they are. They are very comfortable to wear.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Incremental upgrade
on November 13, 2023
Posted by: MyName
[This review was collected as part of a promotion.] Overall a minor upgrade from the non pro Buds 2. Not necessarily worth the extra cost.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Very nice compact ear buds
on November 13, 2023
Posted by: TechLover
[This review was collected as part of a promotion.] The Galaxy Buds2 Pro fit my ear well. The sound is very good. I tried it with different types of music, the treble,mid, bass are all good. The active noise cancelling is good. But the ambient sound is decent, not as good as airpod pro2. The touch sensor is not very accurate.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device
on November 13, 2023
Posted by: Fn0722
[This review was collected as part of a promotion.] My Bud2Pros complete my day. I use them for just about everything from phone calls to listening to music.
The noise canceling is perfect and if I don't want full cancelation the ambient sound mode is amazing.
The battery life is phenomenal and lasts me at least a few days between charges.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great buds
on November 13, 2023
Posted by: Jackfrost
[This review was collected as part of a promotion.] They fit well, sound great and mic is good....zero complaints from callers....noise canceling is decent.....not Bose level but also not Bose prices
Value
5
Written by a customer while visiting Samsung US