Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
How good buds pro work
on February 18, 2023
Posted by: JProvo
[This review was collected as part of a promotion.] But pro Samsung buds pro 2 is phenomenal earbuds they have very good high loads and mediums for earbuds perfect for on the move or working or just at home with some noisy kids or spells good to use any time of the day or night Or you know whenever you want to do whatever the very good but I'm trying to say recommend it to everyone in the family and people we don't know
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery life
on February 18, 2023
Posted by: Dotarsojat
[This review was collected as part of a promotion.] I love these..just right away the fit is adjustable and snug. I use mine at work as earplugs during the day for jet engine and prop blade noise. Noise canceling works great, not perfect but very good. Sound quality when listening to music or podcasts make me feel as if I'm live at concert. Again love them
Written by a customer while visiting Samsung US
Customer Rating
3
This product is alright
on February 18, 2023
Posted by: TheNewFuture
[This review was collected as part of a promotion.] Sound Quality (5/10) • Average sound quality especially for the price. An even sound signature (In my opinion) Bass is there but is kinda just mixed in with the treble. Very clear, almost too clear to the point that the earbuds just sound very flat. If you don't mind not having that much bass then these are nice. If not I'd browse your options before choosing these.
Ambient Sound (6/10) • Compared to other buds these aren't anything to go home about. The ambience can sound very piercy and tinny at times.
Noise Cancelling (8/10) • Hey, it does it's job and does it very well. If you're right next to a fan it'll do a good job at lowering the volume of it down; On the other hand and air conditioner would only get lowered to a noticeable ambience.
App (6.5/10) • You can control your ambience, noise cancelling, and other things with this app. Yes, you can also control your eq settings; Although you're limited to a dial for everything.
Ambient Sound (6/10) • Compared to other buds these aren't anything to go home about. The ambience can sound very piercy and tinny at times.
Noise Cancelling (8/10) • Hey, it does it's job and does it very well. If you're right next to a fan it'll do a good job at lowering the volume of it down; On the other hand and air conditioner would only get lowered to a noticeable ambience.
App (6.5/10) • You can control your ambience, noise cancelling, and other things with this app. Yes, you can also control your eq settings; Although you're limited to a dial for everything.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, February 22, 2023
TheNewFuture, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We would be more than happy to help you adjust the settings. You can try using the Bass Boost equalizer for stronger bass sound. You can also try turning the noise controls to off instead of Ambient Sound for clear up some of that difficulty you mentioned. We have linked the Samsung Support Team as well who can work with you one on one to align the settings best to your needs. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on February 18, 2023
Posted by: Buddys2
[This review was collected as part of a promotion.] Never had any headphones at all. Switch from apple to Samsung noticed I need headphones for my galaxy phone tried buuyds 2 loved them won't use anything else.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Buds2 Pro
on February 18, 2023
Posted by: Mastadon
[This review was collected as part of a promotion.] These are amazing ! Sound quality 10/10, fit 10/10, noise canceling 10/10, even the ambient noise function is steller ! 11/10
Written by a customer while visiting Samsung US
Customer Rating
5
Great Audio and System
on February 18, 2023
Posted by: DamianDDTI
[This review was collected as part of a promotion.] I've been using the Buds2 Pro for a few months now and I have to say its been a wonderful experince, prior to these I had the Buds2 and the differernce is night and day. The audio is much better especially when being used when watching movies. Also the software seems much better than the one used with the Buds2, swithcing from devices is much smoother and random disconnects from my device are basically inheard of now.
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing sound! Degrading coating.
on February 18, 2023
Posted by: Buds2Go
[This review was collected as part of a promotion.] I use these daily, one in an ear nearly all day. They are comfortable, fit securely (I work construction), and I am overall very satisfied with the purchase. They are loud, which is something I really enjoy. The sound they deliver, along with the large variety of features make them an excellent choice, especially if you have a samsung phone. I am concerned about the coating, it seems to be degrading and is now tacky to the touch. The trade off I suppose is that they now have even better friction grip in my ear and I rarely worry about them falling out. They have had some connection issues as well but just growing pains I think. Even with these minor issues, I would happily buy them again.
Written by a customer while visiting Samsung US
Customer Rating
4
great product
on February 19, 2023
Posted by: paj1107
[This review was collected as part of a promotion.] great product! only thing I notice difference from my galaxy buds is that these ones slip out of my ears easier when when they have a good fit
Written by a customer while visiting Samsung US