Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
This product is awesome the connecting range best
on November 13, 2023
Posted by: Alejo3jo
[This review was collected as part of a promotion.] The connecting range and pairing is awesome, the buds I have ever had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds2 Pro
on November 13, 2023
Posted by: BigEl1985
[This review was collected as part of a promotion.] I love that it has a long battery life. Use them everyday driving long distance playing games on my phone sounds are great. Clear quality and bass music and gaming. Also love the noise canceling mode. For phone calls.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Finally as good as the first ones
on November 13, 2023
Posted by: mattenddo
[This review was collected as part of a promotion.] TLDR: Buy these because they are good
Long(ish) version:
Samsung has been struggling to replicate the perfection of their first model of earbuds, with mistake after mistake until these. The biggest problem with the other models proceeding the first was fit. None of them could reliably stay in my ears, and a lot of other people were having this problem. The first model would stay in your ears no matter what.
Samsung has been struggling to replicate the perfection of their first model of earbuds, with mistake after mistake until these. The biggest problem with the other models proceeding the first was fit. None of them could reliably stay in my ears, and a lot of other people were having this problem. The first model would stay in your ears no matter what.
Comfort and Fit, 9/10:
Out of many of the earbuds that I have tried (a good few) you will forget these are in your ears, that is, after long periods of wearing them my ears dont hurt at all. The fit is also perfect, they dont sacrifice comfort for fit, and they balance the two perfectly. These earbuds are the first in a long time to not fall out from just sitting still. I can ride a bike or shake my head not fear losing my buds. The only problem is that sometimes they get a bit love, but a simple readjustment takes less than a second. 9/10
Sound and Sound Cancelling, 10/10:
I'm not an audiophile or whatever it's called, but these sound just as good as other flagship competitors. The sound cancelling is also extremely good.
Finally Samsung managed to produce a quality earbud, it's been a while.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great for just vibing to music with long battery.
on November 13, 2023
Posted by: Smorez
[This review was collected as part of a promotion.] It's great for surround sound,bass, or just something calm with clear audio. Works for gaming and can connect to Any product I want it to while still using all thr features I want it to, like virtual reality. The battery can last a week or when I'm using them 24/7 it lasts up to 3 days. Only problem with it is the buttons on the earbuds you press ro turn up and down the volume the sensor is so small it's almost impossible to find without skipping your song.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
As told, great performances
on November 13, 2023
Posted by: HatHarf
[This review was collected as part of a promotion.] Very good sound for a day to day use
Noise canceling as told and interesting for commuters and concentrating
Noise canceling as told and interesting for commuters and concentrating
Very easy to switch from phone to tablet
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
They're okay
on November 13, 2023
Posted by: BOUGIEBEE
[This review was collected as part of a promotion.] I like the buds 2 pro but they don't stay in your ears. They drop out there are no additional pieces like the original Galaxy Buds. So I give 3 stars out of 5 because they keep fslling out my ears.
Value
3
Response from Samsung USBy Social Commerce, November 23, 2023
Hi there Bougiebee, we appreciate you reaching out to us with your feedback about your Samsung Galaxy Buds2 Pro. We are happy to hear you are pleased with the audio and features of your device. This device should have come with additional silicone tips in a few additional sizes in a small box in the original packaging. We also have available on our website, if those don't help with the fit, foam conform ear tips. We have provided a link to the Samsung Support Team below if you did not receive the additional accessories with your buds. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
My experience with the Galaxy Buds2 Pro
on November 13, 2023
Posted by: Natsu7945
[This review was collected as part of a promotion.] I have had these earbuds for a few months now and they are wonderful. I love the sound quality and how seamless the whole experience is for me. The customization features have made my experience even better for by making my music more accessible by just holding the right bud and switching between ambience and noise canceling. The only problem that I have is that the buds sometimes start to slip out after some time but that happens more on occasion. Other then that, I have no problems with these earbuds.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Buds
on November 13, 2023
Posted by: BestBuds
[This review was collected as part of a promotion.] I love how quickly they connect with my phone. They fit really well in my ear! The case charges on my charging pad another love!
Value
5
Written by a customer while visiting Samsung US