Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
3
Great Sound, Not So Great Sound Blocking
on November 13, 2023
Posted by: Mistapemistake
[This review was collected as part of a promotion.] The sound from these earbuds is amazing, as well as the fit! What I don't like is the noise canceling feature. My Galaxy Buds 2 would block out so much sound that it felt like I was in a quiet room! The Galaxy Buds 2 Pro only slight gets rid of noise. Also, the ambient aound feature isn't as good as it's predecessor.
Value
3
Response from Samsung USBy Social Commerce, November 17, 2023
Hi there Mistapemistake, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are thrilled to hear you are enjoying the sound quality and fit of your device. We have provided a link to the Samsung Support Team below. They can work with you to determine if the ANC feature of your device is functioning as intended. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung buds.
on November 13, 2023
Posted by: Salcow
[This review was collected as part of a promotion.] I use my buds daily. They sound quality is phenomenal.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My headphones are good.
on November 13, 2023
Posted by: Chriz44
[This review was collected as part of a promotion.] I use them at work. I'm walking. I'm working now. I walk everywhere.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sound quality
on November 13, 2023
Posted by: Jazzy123
[This review was collected as part of a promotion.] These earbuds have great sound quality and I love how comfortable they are in my ear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product has good fit with ears
on November 13, 2023
Posted by: Rajesh
[This review was collected as part of a promotion.] This product has good with ears and no good quality sound then other brands that I used
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice sound quality nice bass and treble
on November 13, 2023
Posted by: Nickname
[This review was collected as part of a promotion.] Very nice for at work and for when you don't really have access to your phone it's nice cause your still able to use the control of your phone but without touching it the noise canceling is amazing as well I don't think iv ever had headphones quite as nice as these ones if I was on a deserted island and I could only bring one item it would probably be those headphones I mean that honestly I wouldn't even need the phone just having the headphones in my ears would give me all the warmth and comfort I needed figuratively I mean physically I would probably die rather quickly but emotionally I would in fact be in a good spot n. B. N. Vv. B. C. . . 1500 is a lot of words.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Full Functionality
on November 13, 2023
Posted by: Nameynamerson
[This review was collected as part of a promotion.] Use them constantly and still no wear on them. Just give them light clean and they last.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome product
on November 13, 2023
Posted by: Joker421
[This review was collected as part of a promotion.] These ear buds are amazing. Sound quality if phenomenal. Battery life is long lasting and they charge up quickly. I won't buy any other pairs other than samsung now
Value
5
Written by a customer while visiting Samsung US