Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
4
Almost perfect
on November 13, 2023
Posted by: Superdasiy
[This review was collected as part of a promotion.] The ear buds work perfectly. Sound is amazing, the noise canceling is perfect. But sometimes they can not stay in my ear perfectly.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best buds so far...
on November 13, 2023
Posted by: Ehernandez1970
[This review was collected as part of a promotion.] These bids rock. They are sleek, and they were very easy to sync with my galaxy 22 ultra phone.
I use them as the average person does, music, phone call, and even listening to podcasts on walks. Best part about these is the noise canceling when wearing both you can escape the world. Wore them for the first time when flying today and were perfect for landing. At least for me it helped reduce the ear pressure. Will make sure to pack these on every trip.
I use them as the average person does, music, phone call, and even listening to podcasts on walks. Best part about these is the noise canceling when wearing both you can escape the world. Wore them for the first time when flying today and were perfect for landing. At least for me it helped reduce the ear pressure. Will make sure to pack these on every trip.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy buds2 pro
on November 13, 2023
Posted by: Jc5757
[This review was collected as part of a promotion.] I wear one earbud pretty much all day. I listen to audiobooks throughout the day. The sound is great and very clear. I do have issues with the fit. After wearing them for a while they begin to fall out. And constantly need adjusted. I wish they stayed in better or had options to secure them better such as wings or something. I've tried one brand of different eartips that didn't help, but I don't feel like I should have to buy more accessories to improve earbuds in this price range.
Value
3
Response from Samsung USBy Social Commerce, November 16, 2023
Hi there Jc5757, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We love hearing how much you enjoy the audio quality and features of your device. If you haven't done so already, in the original packaging you should have received two additional pair of ear tips in a larger and smaller size to help you get the best fit possible. We also recommend performing a fit test while wearing the buds in the Samsung Wearables App. If you did not receive the additional ear tips, we have provided a link to the Samsung Support Team. We do also have available conform foam ear tips. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Good Earbuds! Best I've ever owned.
on November 13, 2023
Posted by: CreeperAwMan
[This review was collected as part of a promotion.] I first bought these earbuds around January 2023, and they are amazing! I've owned Samsung earbuds before, and this brought my experience to much more! I love them, and they work great with no issues.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I friggin love these things
on November 13, 2023
Posted by: Vincente
[This review was collected as part of a promotion.] I have my buds in all day, everyday. I love how long the battery lasts for and I love how they contour to my ears. I love the color (purple) and I love the crisp clean sound they produce. Will definitely be buying these FOREVER!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best sounding earbuds
on November 13, 2023
Posted by: Eliona
[This review was collected as part of a promotion.] Use that all the time. Both calls and media, Spotify, Netflix.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Buds
on November 13, 2023
Posted by: CaptainGalaxy
[This review was collected as part of a promotion.] The sound quality is incredible. The headphones produce a rich, full sound that's perfect for listening to music, watching movies, or playing games. The battery life is also great. I can easily get through a full day of use without having to worry about recharging. And the headphones are so comfortable that I can wear them for hours without any discomfort.
I highly recommend these headphones to anyone looking for a great pair of wireless headphones. They're the best I've ever used.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best sound quality and very convenient. I love it.
on November 13, 2023
Posted by: Kitty23
[This review was collected as part of a promotion.] I will be very honest. The buds2 pro is by far the best ear buds ever. It has amazing noise cancelation, it let's you know when to lean back your neck which helps me with neck problems. Easy to work with sounds are very clear I can even set the tone to the music I listen to. I like how it connects to my devices very fast and it charges very fast.. has long battery life also. And the updates are good.
Value
5
Written by a customer while visiting Samsung US