Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Favorite Buds So Far!
on November 13, 2023
Posted by: Mjre92
[This review was collected as part of a promotion.] Crazy in love with these buds! I use them on daily basis for almost everything! For work, gym, errand runs and even when I'm gaming.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the feel and quality
on November 13, 2023
Posted by: Subiesweetheart
[This review was collected as part of a promotion.] The buds are so comfortable in the ears. You can control the equalizer , noise cancelation and give it ambient sound. If you use the app you have more options for the buds. You can turn off the touch controls if you ate like me and don't like using touch controls on buds. You can use voice detect as well. There is also a find my buds option just incase u misplace them. You can listen on one bud as well. The case in a compact size and it stays charged for a good amount of time depending on use of course. There are also more options like reading notifications out loud, and can use them to hear sounds better. That options connects through your phone like a phone call and sounds become very loud in the buds in case you have some hearing trouble like in movie theaters or events or even classrooms. I have the purple buds and they are beautiful!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Insane battery life
on November 13, 2023
Posted by: EngageBeuhSoundEffect
[This review was collected as part of a promotion.] These earbuds do a good job of staying in your ear and sounding good. I'm no audio connoisseur, but they have great quality and good equipment settings. However the real nice thing about these buds is their battery life. I find that in the flow of day to day use I never feel like I charge the earbuds until I push it too long and they finally die on me. But seriously I can't recall the last time I charged them because I do it so infrequently. Obviously if you have them in all day they die faster but for someone who really only pops them in to break the quiet or take a call, they feel immortal.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds I have ever owned!!!
on November 13, 2023
Posted by: Jshizzle
[This review was collected as part of a promotion.] I love these earbuds!!! I use them everyday at work and while excersing. They fit my ears better than any other ear buds that I have owned so far. Very comfortable!!! Not to mention the noise canceling settings.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sound good
on November 13, 2023
Posted by: Drklapa
[This review was collected as part of a promotion.] The buds are really good. I just wish they were easier to control. Maybe use my phone as control
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Bread earbud! I forget I'm wearing them
on November 13, 2023
Posted by: TemptingTiger
[This review was collected as part of a promotion.] These earbuds a fantastic! They are smaller than the buds 1 and I can barely feel them in my ear. The noise passthrough is perfect and doesn't impact conversations when music is paused. And the noise cancelling gets me through plane flights with ease
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Noise canceling
on November 13, 2023
Posted by: BudPro2Ang
[This review was collected as part of a promotion.] The noise canceling is good on my end but when on the phone the person on the other end says it's loud in my background.
Value
3
Response from Samsung USBy Social Commerce, November 15, 2023
Hi BudPro2Ang, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We are happy to hear you are enjoying the audio quality and features of your device. We have provided a link below to the Samsung Support Team to help you troubleshoot the sound quality during your phone calls. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great product!
on November 13, 2023
Posted by: Nahnah
[This review was collected as part of a promotion.] I use them at work every day. They have great sound and are easily controlled by touch. I love that I can start/stop playback, increase or decrease the volume and change or restart the track all with just a simple touch!
Value
5
Written by a customer while visiting Samsung US