Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
4
very sensitive
on November 13, 2023
Posted by: matt55
[This review was collected as part of a promotion.] The box breaks quickly, I have been changing the device twice due to technical failures as well, thanks to the fact that Samsung I was able to collect the warranty (and when it is no longer there and it is damaged only like the other two times I do) but that for the physical part saves Sensitive even in the operation, sometimes I don't even touch the hearing aid and I crash, pause or change it, so I would recommend them, but I do see many failures.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Really hate these headphones!
on November 13, 2023
Posted by: Cosmoash
[This review was collected as part of a promotion.] I do not like these headphones. They never stay in my ear, at all! I used to own the older pair of Samsung earbuds and they were perfect the way they sit in your ear, but I lost the right side so I purchased these because it was a newer model.. never again.. and now I can't find the older model anywhere!
Value
2
Response from Samsung USBy Social Commerce, November 14, 2023
Hello Cosmoash, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand our customers have a variety of needs and ear sizes and shapes. If you have already used the additional silicone tips that were included with your device and are still experiencing this difficulty with the fit, we do have available conform foam ear tips that can help with the security of the fit. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This is a great product
on November 13, 2023
Posted by: Noxgas
[This review was collected as part of a promotion.] I got them on amazon so I dont think it's a fault on samsungs part but my left side earbud stopped working after 1 month of having them. They could have been dropped in shiping or any myriad of reasons but for the price. All the features and the autio quality put them at a very high rating for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on November 13, 2023
Posted by: Fcchelse24
[This review was collected as part of a promotion.] I use these ear buds for everything. From Iistening to music andwork, to make calls and gaming. Sound is crisp and clear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best ear buds I've owned!
on November 13, 2023
Posted by: Ironscorpio
[This review was collected as part of a promotion.] These have amazing sound and bass. Not to mention the battery life is great too. Gym sessions with these are great because they don't fall out of my ear during workouts. Do yourself the favor and stop contemplating whether you should get these or not. Buy them now!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds 2 Pro Review
on November 13, 2023
Posted by: yessirski
[This review was collected as part of a promotion.] I typically use my Samsung device to listen to music throughout the day as well as watch videos. The Buds 2 Pro are my first pair of wireless earbuds, and I find them to be amazingly comfortable and convenient. The sound is unlike anything else I've experienced before, and the nose canceling can be helpful at times when I need to focus. Despite being on the higher side in terms of price, this is a product well worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Sound Quality and Feature
on November 13, 2023
Posted by: MattyIce814
[This review was collected as part of a promotion.] Use my Buds Pro 2 everywhere. At the gym, working in the yard, walking, ect. Great deep bass and overall sound quality is excellent. Will continue to upgrade every year!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on November 13, 2023
Posted by: Frankie
[This review was collected as part of a promotion.] I use the Buds Pro 2 for everything work, exercise and relaxation. I upgradedfrom the Galaxy Buds2. Buds Pro was a big sound upgrade.
Value
5
Written by a customer while visiting Samsung US