Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Great sounds
on December 11, 2022
Posted by: Dh1668
from Portland oregon
Expertise:Beginner
[This review was collected as part of a promotion.] They are very light weight. Very comfortable and the sound is so great. Love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Noise cancelation
on December 12, 2022
Posted by: Python
from Pocatello ID
Expertise:Intermediate
[This review was collected as part of a promotion.] Excellent quality great surround sound awesome design prefect fit!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome sound
on December 13, 2022
Posted by: Barun
from Baltimore
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought 2 months ago and it's better than apple buds. I feel like listening awesome sound and noise canceling work best anywhere
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, sound, comfort and fit
on December 14, 2022
Posted by: TDog
Expertise:Intermediate
[This review was collected as part of a promotion.] I upgraded from the Galaxy Buds Pro and absolutely love these!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent sound quality and easy to use
on December 25, 2022
Posted by: Demetrio
from Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] These are one of the best headphones I've ever used, sound is phenomenal, good bass, it fits perfectly in my ear, love the ANC and Ambient modes, it pairs easily with my other Samsung products. Would Definitely recommend them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound quality
on December 27, 2022
Posted by: Pbworm
from New Jersey
Expertise:Intermediate
A definite improvement in terms of sound quality from buds pro (which were also great). The controls are easy to use on the headphones and are very responsive to touch. I just wish that Samsung would design something that fits the ear a bit better. The shape and the tips still are not ideal for brisk walks and runs. At least not always.
Features
5
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great sound!
on December 28, 2022
Posted by: Consistent Insomniac
from Missouri
Expertise:Intermediate
[This review was collected as part of a promotion.] They sound great, as long as you can keep them in your ears. They are way too big for me, and they actually hurt my ears. They didn't come with any changeable tips. I really like the wireless charging box.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
2
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, January 3, 2023
Consistent Insomniac, thank you for your feedback on your Samsung Galaxy Buds2 Pro. This device is intended to come with additional silicone tips, they were placed inside a small rectangular box that you may have overlooked. If this is not the case, please reach out to the Samsung Support Team for assistance. You can also perform a fit test while wearing the buds inside the Samsung Wearables App to help you get the most comfortable and secure fit possible. Thank you for being a Samsung customer. –Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Twitter
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Written by a customer while visiting Samsung US
Customer Rating
2
Wish I didn't buy it
on December 28, 2022
Posted by: NotSoGreat
Expertise:Expert
They sound decent and the features are nice, but overall they fall far short of similar priced buds. These are very Samsung gimmicky like buds and if I I wouldn't rebuy these.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, January 3, 2023
Hello, thank you for your feedback on your Samsung Galaxy Buds2 Pro. If you are finding the great features of your device difficult to navigate, the full product manual is available on our website, as well as the Samsung Support Team, who is always available to help you troubleshoot any difficulty you are experiencing. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US