Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Amazing Buds!!!
on December 5, 2022
Posted by: HHLBest
from Reading, PA
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought these buds 3 months ago. And so far, I love them! The audio quality is top-notch. And it got amazing features. They're really comfortable and the durability is good. They fit perfectly in my ears and don't fall off when I'm running. Would recommend it!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound,, Great fit,
on December 6, 2022
Posted by: Mhawotte75
from Triad, NC
Expertise:Expert
[This review was collected as part of a promotion.] I had the buds, and wanted to try the buds2 pro and the sound quality is amazing, battery lasts long, easy to use charges fast. They also fit great, and the soumd controls are excellent
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality!!
on December 6, 2022
Posted by: LonelyK
from Mississippi
Expertise:Intermediate
[This review was collected as part of a promotion.] I purchased these galaxy buds as a gift but I tried them out first and loved them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sound great
on December 6, 2022
Posted by: MsQuietstorm
from Pembroke Pines, FL
[This review was collected as part of a promotion.] Purchased a week ago and loved them, I own another pair the original galaxy buds.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sound
on December 6, 2022
Posted by: JJCT
from Ontario,CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought the Buds Pro 2 over a month ago and must say I enjoy the sound, all the features it has to offer and yes I would recommended it.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good ear buds.
on December 8, 2022
Posted by: RogueHero
from Olivehurst, CA
[This review was collected as part of a promotion.] Having tried the first ear buds, then ear buds 2 to these ear buds 2 pro. I'd highly recommend the ear buds 2. Idk maybe I got a bad set but my first buds were good and I never had issues with them. Ear buds 2 highly improved range, battery and sound. The ear buds 2 pros are like them but with a longer lasting battery case. Id give these 5 stars but ive continually had static noise pop up randomly. I never had these problems. The pros are on the left and the buds 2 are on the right.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
so uncomfortable!
on December 8, 2022
Posted by: Supagurl79
from cincinnati ohio
i have tried everything to make this bad boys fit comfortably in my ears with no avail. i've bought 3 different types of memory foam tips and non make them feel better in my ears. i've tried every fitting tip and trick. don't jam them in, rotate left or right for best fit, nothing has worked for me. i really miss my original bud pros with amazing ambient sound and perfect fit. i would stick with the galaxy buds 2 or galaxy buds pro but not galaxy buds pro 2. when they aren't irritating my ears, the sound is pretty awesome
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 13, 2022
Supagurl79, we appreciate your feedback regarding your Samsung Galaxy Buds2 Pro. We understand all the steps you’ve taken; you can also do a Fit Test while you are wearing the buds in the Samsung Wearables app. From there you can determine what additional steps can be taken to get the most comfortable fit. Thank you for being a Samsung customer. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on December 8, 2022
Posted by: Aimee3579
from Pleasant Grove UT
[This review was collected as part of a promotion.] I've been wanting to get ear buds for the longest time; and since I've recently gotten into listening to asmr, I figured it was a good time to make the purchase. I'm so glad I did! These ear buds are amazing. The sound is so clear and easily adjustable with a touch to one of the buds. I love the fit of them as well. They fit so snug and I don't worry about losing them.
They instantly pair with my phone as soon as I take one out of the case, which is awesome. I also love that the case charges then automatically. It's nice not to have to worry about plugging them in after each use since the case stays charged for multiple uses.
I highly recommend
They instantly pair with my phone as soon as I take one out of the case, which is awesome. I also love that the case charges then automatically. It's nice not to have to worry about plugging them in after each use since the case stays charged for multiple uses.
I highly recommend
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US